Warm Tips:
Only for computer of different kind, do not support car / tv / projector / tablet / smartphonr etc.
Make sure the laptop is with sufficient power, a low capacity may lead to a recognizing failure.
Please hook up the device to the direct USB port on your computer.
For desktop, you need to connect drive to the usb port at the back panel of the computer.
For mac os, please use mac command to eject the disc.
For mac os, the dvd drive icon shows after drive reads successfully the disc.
Drive will need a output about 3V-5V (1.3A-2A)from your computer usb port)
Troubleshooting
1. Region Code Not Correctly Set
The disc can only be played when the region code of this cd/dvd player matches the cd's. Remember you can only reset the region code 5 times.
How to change region code: Windows :This PC-dvd drive- Properties -Hardware Tab- Properties button -Choose Region (US is 1) -Apply. Mac: Menu-System Preference-Language & Region -Region -Select Country -Apply
2. Computer Software Missing
If you find the drive not working it may just because your computer has no media player software. Some Media software may just support specific file format, so make sure you are using the right media software.
You can try Media player: like VLC media player, Kmplayer. Burning software: like BurnAware Free, Nero. Or you can download any one of burning software utilities available on the Internet.
You need to convert your digital file to one that compatible with your blank cd/dvds, otherwise it won't work even you burn the files onto disc with the help of our cd/dvd burner.
3. Power Supply Failure
This usb drive for laptop needs enough power supply to work, a power failure may cause a recognizing failure or reading failure.
Please directly connect it to the USB port of the computer. If needed keep your computer charging. For desktop please connect the dvd drive ot the usb port on the back of your computer host. The use of non-powered hubs can keep the drive from getting enough power to function.
4. Wrong steps performed
1. Mac OS computers do not display the device icon before placing a disc into disc tray. Connect drive to Mac - open drive door - place a disk - wait for recognizing and reading process - disk show up - drive show up.
2. For Mac OS, use the mac command to eject disc. If eject button/computer command not working, stick emergency hole to force eject a disc.
