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DVD discs can only be played on DVD drives that support the corresponding regional codes.
For example, if you are located in the US or Canada, you are in Region 1.
You have to set the regional code of your DVD drive to 1 in order to play Region 1 DVDs.
(Note: Audio CDs are not protected by regional codes.)
Each external optical drive only allows the regional code to be changed 4 to 5 times in total.
Region 1 - United States, Canada
Region 2- Europe, Japan, South Africa, Middle East
Region 3 - East Asia (including Hong Kong), Southeast Asia
Region 4 - Australia, New Zealand, Pacific Islands, Central America, Mexico, South America
Region 5- Eastern Europe, Russia, Indian subcontinent, Africa, North Korea, Mongolia
Region 6- Mainland China
Region 7 - Reserved for special unspecified usage
Region 8 - Aircraft and marine travel scenarios
How to change region code : Windows :This PC- DVD drive- Properties - Hardware Tab - Properties button - Choose Region (US is 1) -Apply. Mac: Menu-System Preference-Language & Region - Region - Select Country - Apply.Remember you can only reset the country 5 times.
SYSTEM REQUIREMENTS
PC
MAC
Q&A
Question 1: External Blu-ray Drive Cannot Connect / Not Detected by Computer
1. Please check the connection status and power supply
2. Check if the drive is recognized by the system
3.Check driver issues in Device Manager
Enter Device Manager, expand DVD/CD-ROM drives. If there is a yellow exclamation mark, question mark, or the device is marked as faulty:
4.Check BIOS/UEFI settings
Question 2: The drive connects successfully, but cannot read/play discs.
Step 1: Confirm disc compatibility and region code
Step 2: Use professional playback software
This drive does not come with playback software. You need to install compatible software in advance:
Step 3: Check disc and drive cleanliness
Step 4: Try different discs and ports
Test with other normal CDs, DVDs, or Blu-ray discs to eliminate disc quality issues.
Try connecting to another USB port or another computer to rule out computer system or interface abnormalities.