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Cisco Desk Phone IP Phone 9861, Corded, Bluetooth, Wi-Fi, Carbon Black | DP-9861-K9=
- 10 x Total Line - VoIP - 5" LCD - IEEE 802.11a/b/g/n/ac - 2 x Network (RJ-45) - PoE Ports
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Cisco DP-9861 IP Phone - Corded - Corded/Cordless - Bluetooth, Wi-Fi - Desktop - Carbon Black
10 x Total Line - VoIP - 5" LCD - IEEE 802.11a/b/g/n/ac - 2 x Network (RJ-45) - PoE Ports
Warranty & Returns
Warranty, Returns, And Additional Information
Warranty
- Limited Warranty period (parts): 1 year
- Limited Warranty period (labor): 1 year
- Read full details
Return Policies
- Return for refund until: January 31, 2027
- Return for replacement until: January 31, 2027
- This item is covered by Newegg.com's Extended Holiday Return Policy.
- Read full return policy for details.
We want to ensure your holiday shopping this year is hassle-free. That’s why we’re automatically extending our return policies on almost every product! For purchases placed between November 1st, 2026 and December 31, 2026 you will have until January 31, 2027 to return your product.
Manufacturer Contact Info
- Manufacturer Website
- Support Phone: 1-800-553-6387
- Support Website
- View other products from Cisco Systems, Inc.
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The Cisco 9861 is a desktop VoIP phone with support for up to 10 lines, a 5-inch LCD, Wi-Fi, Bluetooth, and two RJ-45 network ports, making it suitable for office users who need multiple VoIP lines and flexible connectivity.
Recommended For
- Office staff who share desks and need to sign in at different workstations; Cisco positions the 9800 series for desk reservation and hot desking.
- Receptionists and support staff who handle multiple lines, transfers, or monitored extensions from a fixed desk; the 9861 has physical line keys and supports programmable line keys.
- Employees who spend much of the workday on calls and want to use a compatible Bluetooth headset or the phone’s speakerphone while staying at their desk.
- Organizations using a supported Cisco or listed SIP calling platform that want a managed desk phone for office or hybrid-work calling; Wi-Fi can help where Ethernet wiring is inconvenient, with a separate power adapter required for wireless use.
Spec Summary
| Attribute | Value |
|---|---|
| Best For | VoIP desk-phone communications with multiline operation and basic conference calling across supported calling platforms |
| Phone And Calling Features | Digital IP phone with multiline operation, caller ID, and basic conference calling |
| Compatibility And Connectivity | Compatible with Cisco Unified Communications Manager (CUCM), Webex Calling, Broadworks, other third-party cloud calling platforms, VoIP services, Bluetooth devices, and Wi-Fi networks |
| Power | Powered by Power over Ethernet (PoE); batteries are not required or included |
| Physical Design | Carbon Black plastic enclosure; 12.3 × 9.6 × 2.8 inches and 1.56 kg |
| Model Identifiers | Cisco model DP-9861-K9= |