What connectivity options does the HP Poly Edge E320 IP Phone provide?

The HP Poly Edge E320 IP Phone includes two high-speed GigE PoE Ethernet ports for LAN connections, a USB 2.0 Type-C port for media and storage applications, and supports Bluetooth, USB, RJ9, or Electronic Hook Switch for headsets.

What are the telephony and call handling features of the HP Poly Edge E320 IP Phone?

The HP Poly Edge E320 IP Phone offers features such as 4 context-sensitive soft keys, a 4-way navigation key cluster, corporate directory access using LDAP, call timer, call waiting, call transfer, hold, divert, park, pickup, and more. It supports local three-way audio conferencing, one-touch speed dial, and has 8 programmable line keys supporting up to 32 line key assignments.

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HP Poly Edge E320 IP Phone and PoE enabled | 82M88AA

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Get fast access to features via the 3.5” color display with a surround light status indicator and soft keys under the display. 8-line keys support up to 32 lines and contacts. A new pagination key brings additional lines/contacts into view.
Enjoy better connectivity with two high-speed GigE PoE Ethernet ports for the LAN connection to your IP phone with a passthrough connection to your PC. And a Poly headset for your workstyle: Bluetooth®, USB, RJ9, or Electronic Hook Switch.
The Poly E300 Series offer quality audio with Poly HD voice. They reduce noise and distractions with Poly NoiseBlockAI and Acoustic Fence technologies.

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Easy to use and packed with features, the Poly Edge E300 Series pairs Poly noise reduction technology with cutting-edge design. Whether youre hot-desking at work or calling from your home office, these phones bring style to any desktop.

Model
Brand	HP

Type
Type	VoIP Phones

Spec
Protocols	DHCP VLAN discovery; LLDP-MED for VLAN discovery; FTP/TFTP/HTTP/HTTPS server-based central provisioning; Hardware diagnostics; Manual or dynamic host configuration protocol (DHCP) network setup; Network address translation support for static configuration and Keep-Alive; QoS Support — IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP; Status and statistics reporting; Syslog Event Logging; Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment; Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation; Time and date synchronization using SNTP; RTCP and RTP support; IPv4; IPv6; Provisioning and call server redundancy support; DNS-SRV; UDP; SIP protocol support; IETF SIP (RFC 3261 and companion RFCs)
Security	802.1X Authentication and EAPOL Media encryption via SRTP; Digest authentication; Encrypted configuration files; HTTPS secure provisioning; Password login; Support for signed software executables; Support for URL syntax with password; Transport Layer Security (TLS); SRTP media encryption using AES 256 bits
Ports	1 USB 2.0 Type-C® (for media and storage applications); 2 RJ-45 (10/100/1000BASE-TX Mbps)
Display	Display features Lightbar status indicator (RGB with color mixing) Display size (diagonal) 8.9 cm (3.5") Display size (diagonal) 3.5"
Power	13 W (maximum); Built-in auto-sensing IEEE 802.3af Power over Ethernet (Class 3)

Features
Features	Telephony and call handling features: 4 context-sensitive soft keys; 4 way navigation key cluster with center Select key; Bundled with Polycom UC Software: Corporate Directory Access using LDAP; Busy Lamp Field (BLF); Call timer and call waiting; Call transfer, hold, divert (forward), park, pickup; Called, calling, connected party information; Calling Party Identification (RFC8225 classifications — Trusted, Unknown, SPAM); Distinctive incoming call treatment/call waiting; Do not disturb function; Electronic hook switch capable; Enhanced Feature Keys make powerful feature shortcuts online key appearances or soft keys; Headset select key (illuminated when selected); Hold and transfer keys; Home and back feature keys; Local three-way audio conferencing; Local con?gurable digit map/dial plan; Mute key (illuminated when muted); One-touch speed dial, redial; Pagination key for additional lines/contacts; Remote missed call notification; Reverse number lookup via LDAP; Shared call/bridged line appearance; Speakerphone select key (illuminated when selected); Supports Polycom Apps SDK and API for third- party business and personal application; Visual Conference Management; Voicemail key; Volume +/- control keys; Flexible line appearance (one or more line keys can be assigned for each line extension); 8 programmable line keys supporting up to 32 line key assignments for lines, contacts, and features with pagination VoIP features: 8 line keys supporting up to 32 SIP lines with pagination

Packaging
Package Contents	Setup sheet; Network (LAN) cable-CAT-5E; Desk stand; Console with Microban® Antimicrobial protection; Handset with Microban® Antimicrobial protection; Handset cord

Additional Information
First Listed on Newegg	February 28, 2024

Warranty & Returns

Warranty, Returns, And Additional Information

Warranty

Limited Warranty period (parts): 1 year
Limited Warranty period (labor): 1 year
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Return for refund until: January 31, 2027
Return for replacement until: January 31, 2027
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Manufacturer Contact Info

The HP Poly Edge E320 is a PoE-enabled SIP desk phone for office and home-office users who need flexible call handling, clear voice, and access to multiple lines. Its 3.5-inch color display, eight programmable line keys with support for up to 32 assignments, and Poly noise-reduction features suit busy calling workflows.

Recommended For

Desk-based office and home-office workers who want a traditional handset or hands-free phone, with Bluetooth, USB-C, RJ9, and EHS headset options for different calling setups.
Hybrid workers and hot-desk users who regularly work at a fixed desk but want to pair a mobile phone or Bluetooth headset with their desk-phone setup.
Reception, administrative, or other office staff who need a desk phone with multiple line and contact assignments, speed dials, call-transfer controls, and a clear visual status indicator.
Organizations deploying shared or common-area phones on a managed SIP system; Microsoft lists the E320 for Teams SIP Gateway, and one IT community discussion describes using Poly Edge E-series phones for common areas.

Spec Summary

Attribute	Value
Best For	IP telephony with support for up to 32 SIP lines, programmable line controls, and Ethernet connectivity
Line Capacity And Call Handling	Eight programmable line keys support up to 32 SIP lines, contacts, and feature assignments with pagination; call handling includes transfer, hold, forwarding, parking, pickup, speed dial, redial, and voicemail
Display And Controls	3.5-inch display with an RGB lightbar status indicator, four context-sensitive soft keys, and a four-way navigation cluster with Select
Audio And Headset Controls	Speakerphone and headset selection, mute and volume controls, electronic hook switch capability, and local three-way audio conferencing
Network Connectivity And Protocols	Two 10/100/1000BASE-TX RJ-45 ports; supports SIP, IPv4/IPv6, UDP, RTP/RTCP, DHCP, DNS-SRV, SNTP, VLAN discovery, QoS, NAT, and provisioning over FTP, TFTP, HTTP, or HTTPS
Security	802.1X and EAPOL authentication, TLS, HTTPS provisioning, digest authentication, encrypted configuration files, and SRTP media encryption using AES 256-bit
Power	Built-in auto-sensing IEEE 802.3af Class 3 PoE; maximum power consumption 13 W
Physical Details	White and midnight blue; 3.5 × 11 × 8.8 inches (L × W × H)
Package Contents	Setup sheet, CAT-5E LAN cable, desk stand, console and handset with Microban antimicrobial protection, and handset cord
Model Identifiers	HP Poly Edge E320 IP Phone, model 82M88AA

Item#: 179-0001-001Z5