

Why can't my receiver connect to the TV / monitor properly with no image and sound output?
Please make sure that your TV/display has an HDMI port that can accept signal input. Otherwise, even if you connect it, you won't be able to see any image.
Why there is sound but no image on my display after casting?
This issue frequently happens with laptops. Your device’s display projection setting may be set to "PC screen only". Simply switch to duplicate or extend mode, and the image will show up on your TV or monitor.
What are the applicable and inapplicable ranges of this wireless HDMI receiver?
It is best suited for: Presentations, Conference, Office Work and Local media playback.
Not recommended for: Netflix, Disney+, hulu, Prime videos, Chromecast TV, HBO GO, Honda motor, Vudu, DIRECTV, Xfinity, Skygo, BT sport, Comcast TV.
Can I use this device for live streaming or gaming?
It is not suitable for high refresh rate scenarios such as gaming and real-time live streaming because of low-latency transmission. It is more recommended for daily screen projection for watching TV, conference, and office work.
Does this device require Wi-Fi or an Internet connection?
It works with iOS devices via AirPlay for screen mirroring -- no Wi-Fi, Bluetooth or external internet connection is required during transmission.


Why can't my receiver connect to the TV / monitor properly with no image and sound output?
Please make sure that your TV/display has an HDMI port that can accept signal input. Otherwise, even if you connect it, you won't be able to see any image.
Why there is sound but no image on my display after casting?
This issue frequently happens with laptops. Your device’s display projection setting may be set to "PC screen only". Simply switch to duplicate or extend mode, and the image will show up on your TV or monitor.
What are the applicable and inapplicable ranges of this wireless HDMI receiver?
It is best suited for: Presentations, Conference, Office Work and Local media playback.
Not recommended for: Netflix, Disney+, hulu, Prime videos, Chromecast TV, HBO GO, Honda motor, Vudu, DIRECTV, Xfinity, Skygo, BT sport, Comcast TV.
Can I use this device for live streaming or gaming?
It is not suitable for high refresh rate scenarios such as gaming and real-time live streaming because of low-latency transmission. It is more recommended for daily screen projection for watching TV, conference, and office work.
Does this device require Wi-Fi or an Internet connection?
It works with iOS devices via AirPlay for screen mirroring -- no Wi-Fi, Bluetooth or external internet connection is required during transmission.







































