



Hear From Real Customers Why Our Facial Steamer Has Beauty Enthusiasts Obsessed


Why does water leak from the bottom as soon as I fill the tank?
Please make sure the water tank is properly aligned and fully inserted into the base. A loose or misaligned tank may cause leakage. Also, please do not overfill.
My steamer doesn’t produce any mist, and water seems to leak from the bottom. What should I do?
First, check if the device is plugged in securely and powered on. Then, ensure the water tank is correctly seated. If the problem persists, clean the nozzle and water tank using a vinegar and water solution to remove any mineral buildup.
Why is water leaking from different parts of the device during use?
This may happen if the device is tilted or placed on an uneven surface. Always use the steamer on a flat and stable surface. Also, confirm the tank cap is screwed on tightly and the water is not overfilled.
Water is dripping from the base during steaming - is that normal?
A small amount of condensation is normal during use. However, if you notice excessive water, stop the device and empty any water collected in the base. Be sure to dry the base completely before each use.
What if I'm not satisfied with my product?
Our satisfaction is our top priority. We proudly offer a 365-day satisfaction-promise on our products. If you are not completely satisfied with your purchase for any reason, please don't hesitate to let us know.





Hear From Real Customers Why Our Facial Steamer Has Beauty Enthusiasts Obsessed


Why does water leak from the bottom as soon as I fill the tank?
Please make sure the water tank is properly aligned and fully inserted into the base. A loose or misaligned tank may cause leakage. Also, please do not overfill.
My steamer doesn’t produce any mist, and water seems to leak from the bottom. What should I do?
First, check if the device is plugged in securely and powered on. Then, ensure the water tank is correctly seated. If the problem persists, clean the nozzle and water tank using a vinegar and water solution to remove any mineral buildup.
Why is water leaking from different parts of the device during use?
This may happen if the device is tilted or placed on an uneven surface. Always use the steamer on a flat and stable surface. Also, confirm the tank cap is screwed on tightly and the water is not overfilled.
Water is dripping from the base during steaming - is that normal?
A small amount of condensation is normal during use. However, if you notice excessive water, stop the device and empty any water collected in the base. Be sure to dry the base completely before each use.
What if I'm not satisfied with my product?
Our satisfaction is our top priority. We proudly offer a 365-day satisfaction-promise on our products. If you are not completely satisfied with your purchase for any reason, please don't hesitate to let us know.



























