FAQs
1.Why does the E2 error code appear?
Please check if the top lid is tightly closed and aligned with the safety arrow. For more information on fault alerts, refer to the instruction manual.
2.Why does the machine overflow?
Before using the machine in high-altitude areas, perform an anti-overflow test first. Also, ensure the water level does not exceed the marked line during use.
3.Does the product have a cooling function?
No. It only makes drinks at room temperature or hot.
4.What materials is the product made of?
The food-grade 304 stainless steel inner wall is the only surface that contacts the milk. The top lid is made of food-grade PP, which does not come into contact with the milk and is safe.
5.Do nuts need to be pre-soaked?
Nuts do not need to be pre-soaked, but soaking them will result in a smoother texture.
FAQs
1.Why does the E2 error code appear?
Please check if the top lid is tightly closed and aligned with the safety arrow. For more information on fault alerts, refer to the instruction manual.
2.Why does the machine overflow?
Before using the machine in high-altitude areas, perform an anti-overflow test first. Also, ensure the water level does not exceed the marked line during use.
3.Does the product have a cooling function?
No. It only makes drinks at room temperature or hot.
4.What materials is the product made of?
The food-grade 304 stainless steel inner wall is the only surface that contacts the milk. The top lid is made of food-grade PP, which does not come into contact with the milk and is safe.
5.Do nuts need to be pre-soaked?
Nuts do not need to be pre-soaked, but soaking them will result in a smoother texture.