Unable to use 8k resolution
The product supports 8K@60Hz/4K@144Hz and requires a high quality DP cable: use a high refresh rate cable (8K60Hz/4K120Hz) within 3 feet.
How to solve the problem of flickering screen or intermittent connection?
Reduce the resolution of the monitor to 4K@60Hz, if it works fine at 4K, we recommend replacing the 4K@120Hz high refresh rate cable within 3 feet or a high quality docking station/adapter cable (to enable output of 8K resolution content).
How to solve the problem that one of the computers can't output the content?
First confirm: switch to which computer when the output is abnormal, try to exchange the position with other devices and cables that can display normally, to confirm the port abnormality or device problems.
How to solve the problem of USB device disconnection or USB data can not be shared?
Try swapping the ends of the USB cables/changing the USB ports of the PC/exchanging the input channels of the 4 PC/Or try a different mouse and keyboard. If you still can't solve the problem, please ask us for help in time.
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Unable to use 8k resolution