What should I do if the charging speed is slow/power off ?
1:Devices usually charge fully in 3-4 hours,Charging multiple devices simultaneously may be slower
2: Please use the matching charging cable set,Use a 30W+ charger head for optimal power.
What should I do if my iPhone/Apple Watch/AirPods get hot during charging?
1:Keep metal items away from devices to prevent overheating and slow charge.
2:Avoid overheating by not using bulky phone cases.
3:keeping metal items, cards, or keys off the charger.
What should I do if my iPhone/Apple Watch/AirPods is not charging?
1:Make sure your Equipment supports wireless charging
?
2:Check if the case is too thick and remove any metal or uneven objects
?
3:Adjust the Equipment to the correct charging position,Or Unplug and reinsert the charging adapter after a few seconds
Why are my Apple Watch not charging?
The watch has a temperature control feature that will automatically stop charging if the temperature reaches 45°C. If the temperature returns to normal, it will continue charging.
Why are my AirPods not charging?
Compatible with 3rd generation AirPods or AirPods Pro with MagSafe cases. 1st/2nd/3rd generation AirPods with Lightning cases are not compatible.
What should I do if the charging speed is slow/power off ?
1:Devices usually charge fully in 3-4 hours,Charging multiple devices simultaneously may be slower
2: Please use the matching charging cable set,Use a 30W+ charger head for optimal power.
What should I do if my iPhone/Apple Watch/AirPods get hot during charging?
1:Keep metal items away from devices to prevent overheating and slow charge.
2:Avoid overheating by not using bulky phone cases.
3:keeping metal items, cards, or keys off the charger.
What should I do if my iPhone/Apple Watch/AirPods is not charging?
1:Make sure your Equipment supports wireless charging
?
2:Check if the case is too thick and remove any metal or uneven objects
?
3:Adjust the Equipment to the correct charging position,Or Unplug and reinsert the charging adapter after a few seconds
Why are my Apple Watch not charging?
The watch has a temperature control feature that will automatically stop charging if the temperature reaches 45°C. If the temperature returns to normal, it will continue charging.
Why are my AirPods not charging?
Compatible with 3rd generation AirPods or AirPods Pro with MagSafe cases. 1st/2nd/3rd generation AirPods with Lightning cases are not compatible.