
Any questions? Our AI beta will help you find out quickly.
COAXIAL CABLE INTERNET ONLY - NOT FIBER: This modem is designed exclusively for internet service delivered via coaxial cable (the round cable with a screw-on connector). Even if you subscribe to Xfinity, Spectrum, or Cox, ensure you have their CABLE internet service, NOT their fiber optic service. Inspect your wall connection before ordering. It is NOT compatible with fiber internet (Verizon FiOS, AT&T Fiber, Google Fiber), DSL, satellite, or 5G home internet. Confirm your internet service type BEFORE ordering. NO WiFi, NO Voice, NO Router Features: This device ONLY connects to your cable line and supplies ONE Ethernet port. It does NOT generate WiFi networks, lacks phone/voice functions, and cannot link multiple devices without an external WiFi router. MULTI-GIG PERFORMANCE: Supports internet plans up to 2.5 Gbps with a 2.5 Gbps Ethernet port. Intended for plans 1 Gbps and faster from approved providers: Xfinity (up to 2.33 Gbps), Spectrum (1 Gbps), Cox (2 Gbps). Verify your plan speed and provider compatibility. REQUIRED FOR SETUP: (1) Cable internet service (not fiber), (2) A separate WiFi router with a 2.5 Gbps port for maximum speeds, (3) An ISP activation call. Without a router, you can connect only ONE device using the included single Ethernet cable. GAMING & STREAMING OPTIMIZED: DOCSIS 3.1 technology with reduced latency for seamless 4K streaming, gaming, and video calls. Backward compatible with DOCSIS 3.0 networks. POTENTIAL SAVINGS: Could remove monthly modem rental charges. COMPATIBILITY CHECKLIST: Prior to purchase, confirm: (1) You have cable internet (not fiber/DSL), (2) Your plan is 1+ Gbps, (3) You own or will purchase a separate WiFi router, (4) Your ISP permits customer-owned modems