Q: The black flat wire looks thin, is it easy to break?
This black flat wire is a copper FPC wire with an insulation layer on its surface;This looks thin,but its conductivity,tensile strength,compressive strength,and flexural strength are all very good;Don't worry about the back cover breaking the wires
Q: Can I drill a hole in the back cover for the wire to pass through?
A:Opening holes on the back cover can lead to a decrease in waterproof performance, and we do not recommend doing so.
Q: Will the back cover crush the black flat wire?
Our design is the simplest structure,which will not damage the original waterproof structure of the product and can meet the power supply requirements;Don't worry about the back cover crushing the flat wire,we have tested it frequently and repeatedly
Q: Why doesn't the app's battery level increase?
A: There may be a bug in the app that causes the battery level to not update. It is recommended to follow the steps below
1. Refresh or update the myQ app
2.Plug and unplug the charging head
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myQ Smart Garage Door Cable
myQ Smart Garage Accessories
Q: The black flat wire looks thin, is it easy to break?
This black flat wire is a copper FPC wire with an insulation layer on its surface;This looks thin,but its conductivity,tensile strength,compressive strength,and flexural strength are all very good;Don't worry about the back cover breaking the wires
Q: Can I drill a hole in the back cover for the wire to pass through?
A:Opening holes on the back cover can lead to a decrease in waterproof performance, and we do not recommend doing so.
Q: Will the back cover crush the black flat wire?
Our design is the simplest structure,which will not damage the original waterproof structure of the product and can meet the power supply requirements;Don't worry about the back cover crushing the flat wire,we have tested it frequently and repeatedly
Q: Why doesn't the app's battery level increase?
A: There may be a bug in the app that causes the battery level to not update. It is recommended to follow the steps below
1. Refresh or update the myQ app
2.Plug and unplug the charging head