
Promotes Innovation and Trust

Why isn't the rear camera displaying, or why is it showing a black screen?
Ensure that the rear camera cable is properly connected and fully inserted into the rear camera input port. It's common for users to think the cable is fully plugged in, but it's not. Try pushing it in more firmly.
I want to use the parking monitoring function. Do I have to buy a separate hardwire kit?
Yes, a hardwire kit is required to activate the parking monitoring mode. It is designed to provide continuous power while protecting your car's battery from draining. The hardwire kit is not included; you need to purchase it separately.
What should I do if the dash cam feels hot during use?
A slight warmth is normal during operation. If it becomes excessively hot, please unplug the device and allow it to cool down. We also recommend avoiding prolonged exposure to high temperatures for optimal performance.
Do I need to purchase a memory card for this dash cam? What size is recommended?
No purchase is necessary. This dash cam supports memory cards from 32GB to 128GB, and a 64GB card is conveniently included in the package for you.
What if the product is missing accessories or has defects?
?Rest assured, your Dash Cam is covered by a 12-month replacement for any product defects. If you have any questions, our 24/7 support team is here to assist.

Why isn't the rear camera displaying, or why is it showing a black screen?
Ensure that the rear camera cable is properly connected and fully inserted into the rear camera input port. It's common for users to think the cable is fully plugged in, but it's not. Try pushing it in more firmly.
I want to use the parking monitoring function. Do I have to buy a separate hardwire kit?
Yes, a hardwire kit is required to activate the parking monitoring mode. It is designed to provide continuous power while protecting your car's battery from draining. The hardwire kit is not included; you need to purchase it separately.
What should I do if the dash cam feels hot during use?
A slight warmth is normal during operation. If it becomes excessively hot, please unplug the device and allow it to cool down. We also recommend avoiding prolonged exposure to high temperatures for optimal performance.
Do I need to purchase a memory card for this dash cam? What size is recommended?
No purchase is necessary. This dash cam supports memory cards from 32GB to 128GB, and a 64GB card is conveniently included in the package for you.
What if the product is missing accessories or has defects?
?Rest assured, your Dash Cam is covered by a 12-month replacement for any product defects. If you have any questions, our 24/7 support team is here to assist.




















































