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Elo E396119 2002L 20" Widescreen LED Touchscreen Monitor, OSD, Built-in Speakers, PCAP (Projected Capacitive) 10 Touch - Black (Worldwide)
- 19.5'' diagonal, Active matrix TFT LCD (LED), up to 1920 x 1080 @ 60Hz, 230nit
- Delivers a seamless zero-bezel, edge-to-edge glass design w/ Elo’s industry-leading TouchPro PCAP technology
- The sleek, retail-hardened touchscreen features a 10-touch tablet-like experience & an anti-glare surface built to withstand the rigors of continuous public use, making the 2002L well suited for high traffic environments
- Offers multiple mount & stand options to ensure installation flexibility w/ tabletop use as well as wall- & pole-mount in portrait & landscape via standard VESA mount patterns
- Offers optional retail accessories w/ easy installation including: a mag stripe reader (MSR), barcode reader, fingerprint scanner, customer-facing display & near-field communication (NFC/RFID) adapter for mobile payments & increased compatibility w/ the latest POS applications
- All Elo products go through rigorous reliability testing (over 20 tests) to deliver 50,000 MTBF
- 2 x 2W internal speakers
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2002L 19.5" Touchscreen Monitor
The Elo M-Series 2002L 19.5" widescreen LED-backlit touchscreen monitor is designed specifically for use in high traffic point-of-sale (POS) environments. It features a Full HD 1080p resolution for sharp, crystal-clear images. Utilizing Elo's industry-leading TouchPro PCAP technology, the sleek, retail-hardened touchscreen delivers a seamless zero-bezel, edge-to-edge glass design while providing users with a 10-point tablet-like touch experience. The anti-glare surface minimizes light reflection, ensuring optimal viewing experience.
Additionally, the high-quality 2002L is built to withstand the rigors of continuous public use. It has multiple mounting options, providing users with maximum installation flexibility.
Elo's Industry-leading TouchPro PCAP Technology
The Elo TouchPro Projected Capacitive (PCAP) touch technology offers a fast and sensitive response and professional-grade reliability combined with a stylish, sleek design. TouchPro projected capacitive touchscreens are designed for the rigors of commercial applications. The M-Series offers a 10-point multi-touch screen for highly accurate and ultra-responsive touch experience.
Installation Flexibility
The Elo M-Series is available in 10.1-, 15.6-, and 19.5-inch sizes with multiple mount and stand options to ensure installation flexibility with tabletop use as well as wall- and pole-mount in portrait and landscape via standard VESA mount patterns.
POS Ready
The 2002L offers optional retail accessories with easy installation including: mag stripe reader (MSR), barcode reader, fingerprint scanner, customer-facing display, and near-field communication (NFC/RFID) adapter for mobile payments and increased compatibility with the latest point of sale applications.
Screen Size
For retail applications where customer engagement is critical, the 2002L offers 11.5% more screen real estate compared to the 1919L.
Commercial Grade
The 19.5-inch touchscreen monitor delivers the quality and reliability Elo is known for. All of Elo products go through rigorous reliability testing (over 20 tests) to deliver MTBF of 50,000 hours.
Other Features
- Sleek and modern widescreen design with built-for-touch reliability
- Full HD edge-to-edge glass display with anti-glare for retail interiors
- Installation flexibility with mounting in portrait, landscape and table-top orientation, adjustable height stand
- Energy savings using LED technology
- Typical power consumption: 8.7W
Screen Size: 20"Screen
Mode: Full
HDResponse Time: 20 msAspect
Ratio: 16:9
Mount Type: Wall Mountable, Pole
Mount
Maximum Resolution: 1920 x 1080Color
Supported: 16.7 Million Colors
Contrast Ratio: 3, 000:1
Brightness: 250 Nit
Speakers: Yes
Touchscreen Type: Projected Capacitive
Multi-touch Screen: Yes
HDMI: Yes
USB: Yes
VGA: Yes
Operating
Power Consumption: 18.40
WColor: Black
VESA Mount Compatible: Yes
Height with Stand: 13.87"W idth with
Stand: 19.22"D epth with
Stand: 7.61"W eight with
Stand (Approximate): 15 lb
Warranty & Returns
Warranty, Returns, And Additional Information
Warranty
- Limited Warranty period (parts): 3 years
- Limited Warranty period (labor): 3 years
- Read full details
Return Policies
- Contact Manufacturer for Assistance
- This item is covered by Newegg.com's Manufacturer Warranty Only Return Policy.
- Read full return policy for details.
Manufacturer Contact Info
- Manufacturer Product Page
- Manufacturer Website
- Support Phone: 1-800-557-1458
- Support Email: customerservice@elotouch.com
- Support Website
- View other products from Elo Touch Solutions
The Elo 2002L is a 19.5-inch Full HD touchscreen monitor with 10-point projected-capacitive touch, designed for point-of-sale systems and other high-traffic retail environments.
Recommended For
- Retail and café staff running fixed POS stations who need a touch display designed for frequent public use, with optional accessories such as a barcode reader or card reader.
- Businesses building a fixed self-service or information kiosk who need a 10-touch display that can be mounted on a stand, wall, or pole in portrait or landscape orientation.
- Hospitality and service counters that need an employee-facing touchscreen for order entry or other point-of-service tasks, connected to a separate computer or POS system.
- Retail counters that want a customer-facing screen for interactive content or transaction information and can use the 2002L with a separate host system.
Spec Summary
| Attribute | Value |
|---|---|
| Best For | Business and point-of-sale touch workflows, with a projected-capacitive touchscreen and desk-mount setup |
| Panel And Resolution | 19.5-inch active-matrix TFT LCD with LED backlighting, 1920 × 1080 FHD resolution, and a 16:9 aspect ratio; 178° horizontal and vertical viewing angles, up to 16.7 million colors, 3000:1 contrast, 250-nit panel brightness (230 nits with PCAP), and a matte finish |
| Touch And Response | Projected-capacitive touchscreen with USB touch interface and 20 ms response time |
| Refresh Rate | 50–60 Hz vertical refresh rate, with a 31.5–80 kHz horizontal refresh rate |
| Ports And Connectivity | HDMI, Mini-VGA, and USB connectivity; includes one HDMI port and one USB 3.0 port |
| Stand And Ergonomics | Desk-mount configuration with stand; supports vertical or horizontal orientation |
| Power And Reliability | 12 V DC monitor input; adapter accepts 100–240 V AC at 50/60 Hz. Uses 18.4 W when on, 0.33 W in sleep, and 0.24 W when off; demonstrated MTBF is 50,000 hours |
| Operating Environment | Operating temperature: 0–40°C; storage temperature: −20–60°C. Operating humidity: 20–80%; storage humidity: 10–95% |
| Physical Specifications | 22.52 × 16.50 × 9.92 inches; 15 lb with stand |
| Model Identifiers | Elo Touch Solutions 2002L, model E396119; black |










