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Star Micronics SK5-31 Thermal Kiosk Printer - 37951620
- Print Technology: Direct thermal
- Print Speed: 250 mm/s
- Paper Ejection Speed: 600 mm/s
- Resolution: 203 dpi
- Paper Width Support: 54 mm to 82.5 mm (supports 2-inch and 3-inch options)
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Star Micronics SK5 Kiosk Printer with Adjustable Paper Guide
Warranty & Returns
Warranty, Returns, And Additional Information
Warranty
- Limited Warranty period (parts): 3 years
- Limited Warranty period (labor): 3 years
- Read full details
Return Policies
- Return for refund until: January 31, 2027
- Return for replacement until: January 31, 2027
- This item is covered by Newegg.com's Extended Holiday Return Policy.
- Read full return policy for details.
We want to ensure your holiday shopping this year is hassle-free. That’s why we’re automatically extending our return policies on almost every product! For purchases placed between November 1st, 2026 and December 31, 2026 you will have until January 31, 2027 to return your product.
Manufacturer Contact Info
- Manufacturer Website
- Support Phone: 1-800-782-7636 x 107
- Support Website
- View other products from Star Micronics
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The Star Micronics SK5-31 is a direct-thermal kiosk printer with print speeds up to 250 mm/s and paper ejection up to 600 mm/s, suited to self-service kiosks that need fast receipt or ticket output.
Recommended For
- Operators building self-service food-ordering kiosks who need customers to receive a printed order ticket from an unattended terminal.
- Kiosk builders and system integrators deploying ticket printers for parking, transportation, or other self-service terminals, where a built-in presenter can hand off or retract printed tickets.
- Retail and parcel-locker operators adding unattended receipt or ticket printing, especially where a jam-detection feature and guided paper ejection suit repeated public use.
- Teams fitting a printer into a custom kiosk enclosure that need an adjustable paper-holder position and support for 2- or 3-inch thermal media.
Spec Summary
| Attribute | Value |
|---|---|
| Best For | Monochrome thermal printing in enterprise, office, or school settings, with USB or Ethernet connectivity |
| Printing Method And Output | Thermal-paper, monochrome printing with print-only functionality; duplex printing is not supported |
| Print Resolution | Up to 203 dpi for black-and-white printing |
| Paper And Media Handling | Supports 80 mm paper and 2–3-inch media, with adjustable paper sizing |
| Connectivity And Compatibility | USB and Ethernet connections; compatible with laptops, PCs, smartphones, and tablets |
| Included Components | Printer unit, LED bezel, paper holder with screws, tension bar, snap retainer, and power cables |
| Physical Specifications | 910 g; 5.65 in deep × 4.57 in wide × 3 in high |
| Model Identifiers | Star Micronics SK5-31, SK5 series; part number 37951620; model number SK5-31UE-LQW-H-SP2 |


