


Why can't I connect to the network?
The device only works with 2.4GHz Wi-Fi, not 5GHz.
For dual-band routers, connect your phone to the 2.4GHz network (usually not named "-5G").
If there’s only one network, enable 2.4GHz separately in your router settings
How to connect my smart plug?
1. Download the BN-HUB App and register an account.
2. Power on the plug and ensure that the blue indicator is flashing.
3. Tap “Add Device”, and the App will automatically detect the plug.
What should I do if my plug is broken?
Our products come with 15 months of replacement or repair service.
If you encounter any product quality issues, just reach out to us via or our official email — we’ll be happy to assist you!
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Voice Control
Simplify control with voice commands, keeping your hands free.
APP Control
Turn home appliances on or off from anywhere using the BN-LINK Smart app or Smart Life app.
Group Control
It can control your table lamp, coffee machine, and other home appliances
Timer Function
You can set when to turn appliances on and off


Why can't I connect to the network?
The device only works with 2.4GHz Wi-Fi, not 5GHz.
For dual-band routers, connect your phone to the 2.4GHz network (usually not named "-5G").
If there’s only one network, enable 2.4GHz separately in your router settings
How to connect my smart plug?
1. Download the BN-HUB App and register an account.
2. Power on the plug and ensure that the blue indicator is flashing.
3. Tap “Add Device”, and the App will automatically detect the plug.
What should I do if my plug is broken?
Our products come with 15 months of replacement or repair service.
If you encounter any product quality issues, just reach out to us via or our official email — we’ll be happy to assist you!
Compare with Similar Items
![]() Indoor Smart Plug | ![]() Indoor Smart Plug | ![]() Outdoor Smart Plug | ![]() Outdoor Smart Plug | ![]() Outdoor Smart Plug | ![]() Inwall Smart Switch |
|---|---|---|---|---|---|
| Customer Reviews | |||||
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| Price | |||||
| — | — | — | — | — | — |
| Indoor/Outdoor | |||||
| Indoor | Indoor | Outdoor | Outdoor | Outdoor | Indoor |
| Plug In/In-Wall | |||||
| Plug In | Plug In | Plug In | Plug In | Plug In | In-Wall |
| Compatible with Alexa | |||||
| ? | ? | ? | ? | ? | ? |
| Work with Google Assistant | |||||
| ? | ? | ? | ? | ? | ? |
| Voice Control | |||||
| ? | ? | ? | ? | ? | ? |
| Remote Control | |||||
| ? | ? | ? | ? | ? | ? |
| No Hub Required | |||||
| ? | ? | ? | ? | ? | ? |
| Compatible App | |||||
| BN-LINK Smart / Smart Life | BN-LINK Smart / Smart Life | BN-LINK Smart / Smart Life | BN-LINK Smart / Smart Life | BN-LINK Smart / Smart Life | BN-LINK Smart / Smart Life |
















































