How many fingerprints/passcodes?
Stores up to 50 fingerprints and 100 passcodes.
How to unlock eufy FamiLock C32 if the battery dies?
You'll get a low-battery notification when the battery is under 20%. If the battery dies, you can use a portable charger or physical key to unlock your Smart Lock.
Note: The USB-C Port is for emergency power supply only, not for charging the battery.
What kind of door is eufy FamiLock C32 compatible with?
Any door with a wood or metal construction should be suitable. Regarding the dimension requirements, Bore Hole Diameter should be:2 1/8 in, Bore Hole Backset:2 3/8 in or 2 3/4 in, Door Thickness:1 3/8 in - 2 1/6 in.
Is eufy FamiLock C32 compatible with Apple HomeKit, IFTTT, or Matter?
It's not compatible with these services yet.
My smart lock has some internal noise and feels a bit loose. Is this normal and does it affect the lock's performance?
It is normal for some smart door locks to have a slight internal noise and feel a bit loose. This is a common characteristic and does not affect the lock's functionality or security.
Which Smart Lock is Right for You?
 eufy Smart Lock C32 |  eufy Smart Lock C220 |  eufy FamiLock S3 Max |  eufy Smart Lock C33 |  eufy Video SmartLock E330 |  eufy FamiLock S3 |  eufy Smart Lock C30 | |
|---|---|---|---|---|---|---|---|
Price | — | — | — | — | — | — | — |
Usage Scenario | Indoor | Outdoor | Outdoor | Outdoor/Indoor | Outdoor | Outdoor | Outdoor |
Unlock Methods | Fingerprint, APP | Fingerprint, APP | Palm Vein, App | Fingerprint, APP, NFC card | Fingerprint, APP | Palm Vein, App | APP |
Backup Unlock Methods | Code, Physical Key | Code, Physical Key | Code, Physical Key | Code, Physical Key | Code, Physical Key | Code, Physical Key | Code, Physical Key |
Build-in WIFI | Direct Wi-Fi (2.4GHz Only) | Direct Wi-Fi (2.4GHz Only) | Direct Wi-Fi (2.4GHz Only) | Direct Wi-Fi (2.4GHz Only) | Direct Wi-Fi (2.4GHz Only) | Direct Wi-Fi (2.4GHz Only) | Direct Wi-Fi (2.4GHz Only) |
AI Recognition & Learning | ? | ? | ? | ? | ? | ? | ? |
Auto lock | Count-Down | Count-Down | Door Sensor & Count-Down | Count-Down | Count-Down | Door Sensor & Count-Down | Count-Down |
Battery Type | 4*AA (included) | 8*AA (included) | 15,000mAh + 4 AAA | 8*AA (included) | 10,000 mAh | 15,000mAh + 4 AAA | 4*AA (not included) |
Battery Life | 5 Months | 8 Months | Rechageable | 8 Months | Rechageable | Rechageable | 4 Months |
Waterproof | IP53 | IP53 | IP65 | IP53 | IP53 | IP65 | IPX3 |
eufy Ecosystem | Eufy APP | Doorbell, Cam | Doorbell&Cam&Alarm&HomeBase 3 | Doorbell, Cam | Doorbell&Cam&Alarm&HomeBase 3 | Doorbell, Cam, and HomeBase 3 | Doorbell, Cam |
External Ecosystem | Alexa, Google Home | Alexa, Google Home | Alexa, Google Home and more | Alexa, Google Home | Alexa, Google Home | Alexa, Google Home and more | Alexa, Google Home |
ANSI/BHMA | - | Grade 3 | Grade 1 (Best) | Grade 3 | Grade 3 | Grade 1 (Best) | Grade 3 |
How many fingerprints/passcodes?
Stores up to 50 fingerprints and 100 passcodes.
How to unlock eufy FamiLock C32 if the battery dies?
You'll get a low-battery notification when the battery is under 20%. If the battery dies, you can use a portable charger or physical key to unlock your Smart Lock.
Note: The USB-C Port is for emergency power supply only, not for charging the battery.
What kind of door is eufy FamiLock C32 compatible with?
Any door with a wood or metal construction should be suitable. Regarding the dimension requirements, Bore Hole Diameter should be:2 1/8 in, Bore Hole Backset:2 3/8 in or 2 3/4 in, Door Thickness:1 3/8 in - 2 1/6 in.
Is eufy FamiLock C32 compatible with Apple HomeKit, IFTTT, or Matter?
It's not compatible with these services yet.
My smart lock has some internal noise and feels a bit loose. Is this normal and does it affect the lock's performance?
It is normal for some smart door locks to have a slight internal noise and feel a bit loose. This is a common characteristic and does not affect the lock's functionality or security.
Which Smart Lock is Right for You?
eufy Smart Lock C32 | eufy Smart Lock C220 | eufy FamiLock S3 Max | eufy Smart Lock C33 | eufy Video SmartLock E330 | eufy FamiLock S3 | eufy Smart Lock C30 |
|---|---|---|---|---|---|---|
| Price | ||||||
| — | — | — | — | — | — | — |
| Usage Scenario | ||||||
| Indoor | Outdoor | Outdoor | Outdoor/Indoor | Outdoor | Outdoor | Outdoor |
| Unlock Methods | ||||||
| Fingerprint, APP | Fingerprint, APP | Palm Vein, App | Fingerprint, APP, NFC card | Fingerprint, APP | Palm Vein, App | APP |
| Backup Unlock Methods | ||||||
| Code, Physical Key | Code, Physical Key | Code, Physical Key | Code, Physical Key | Code, Physical Key | Code, Physical Key | Code, Physical Key |
| Build-in WIFI | ||||||
| Direct Wi-Fi (2.4GHz Only) | Direct Wi-Fi (2.4GHz Only) | Direct Wi-Fi (2.4GHz Only) | Direct Wi-Fi (2.4GHz Only) | Direct Wi-Fi (2.4GHz Only) | Direct Wi-Fi (2.4GHz Only) | Direct Wi-Fi (2.4GHz Only) |
| AI Recognition & Learning | ||||||
| ? | ? | ? | ? | ? | ? | ? |
| Auto lock | ||||||
| Count-Down | Count-Down | Door Sensor & Count-Down | Count-Down | Count-Down | Door Sensor & Count-Down | Count-Down |
| Battery Type | ||||||
| 4*AA (included) | 8*AA (included) | 15,000mAh + 4 AAA | 8*AA (included) | 10,000 mAh | 15,000mAh + 4 AAA | 4*AA (not included) |
| Battery Life | ||||||
| 5 Months | 8 Months | Rechageable | 8 Months | Rechageable | Rechageable | 4 Months |
| Waterproof | ||||||
| IP53 | IP53 | IP65 | IP53 | IP53 | IP65 | IPX3 |
| eufy Ecosystem | ||||||
| Eufy APP | Doorbell, Cam | Doorbell&Cam&Alarm&HomeBase 3 | Doorbell, Cam | Doorbell&Cam&Alarm&HomeBase 3 | Doorbell, Cam, and HomeBase 3 | Doorbell, Cam |
| External Ecosystem | ||||||
| Alexa, Google Home | Alexa, Google Home | Alexa, Google Home and more | Alexa, Google Home | Alexa, Google Home | Alexa, Google Home and more | Alexa, Google Home |
| ANSI/BHMA | ||||||
| - | Grade 3 | Grade 1 (Best) | Grade 3 | Grade 3 | Grade 1 (Best) | Grade 3 |