Unable to connect to my phone? 1. Make sure your phone's Bluetooth and network are enabled. 2. Follow the manual to perform a factory reset on the tracker. 3. Go to your phone's Settings - Google - All Services - Devices - Scan for nearby devices. How do I reset my tracker? 1. Double-click the button. You'll hear 1 beep. 2. Then quickly tap the button 4 more times and on the 5th press, press and hold the button untilyou hear a long chime ike "ring-ing-ing-ing' Why isn't my location information updating? Tag sends out a Bluetooth signal.
Nearby anyones phones help locate it by sharing their location. So it no phone is nearby you won't see a new location update. For real-time track, you'll need a GPS tracker but they're bigger and need monthly fee. How do I turn my tracker on and off? To power
ON: Press and hold the button until you hear a long chime (like "ring-ring-ring-ring To power
OFF: Press and hold the button for 3-5 seconds, then release. You will hear 2 short beeps. Unable to connect to my phone? 1. Make sure your phone's Bluetooth and network are enabled. 2. Follow the manual to perform a factory reset on the tracker. 3. Go to your phone's Settings - Google - All Services - Devices - Scan for nearby devices. How do I reset my tracker? 1. Double-click the button. You'll hear 1 beep. 2. Then quickly tap the button 4 more times and on the 5th press, press and hold the button untilyou hear a long chime ike "ring-ing-ing-ing' Why isn't my location information updating? Tag sends out a Bluetooth signal. Nearby anyones phones help locate it by sharing their location. So it no phone is nearby you won't see a new location update. For real-time track, you'll need a GPS tracker but they're bigger and need monthly fee. How do I turn my tracker on and off? To power
ON: Press and hold the button until you hear a long chime (like "ring-ring-ring-ring To power
OFF: Press and hold the button for 3-5 seconds, then release. You will hear 2 short beeps. Pet Tracker, GPS Collar for Cats (Android Only) Smart tag, Waterproof Compatible with Google Find My, No Monthly Fee, Smart Collar for Pet