Question 1

In the specification says this laptop has touch screen, but it is not. Could it be that I received the wrong one?

Accepted Answer

The specs on NewEggs site are wrong. It is not a touch screen. I actually ordered this model because it "was not" a touch screen. The way to tell the difference is with the black bezel. If you have the bezel, it is a non touch. If the glass goes all the way to the edge, its a touch screen.

Question 2

Does this model have the backlit keyboard?

Accepted Answer

Yes it does.

Question 3

Does it has Windows PRO or which version it has?

Accepted Answer

It comes with Windows 8

Question 4

would this be good for casual gaming?

Accepted Answer

Yes but I had to purchase an external cd/dvd drive to run them but if you are good with isos it works great that way. I'm a big simmer and puzzle gamer and found it worked well and the speed was decent as well as it ha d a decent graphic quality with what was built in. But for the intensive gamer I wouldn't suggest this.

Question 5

Does this have a dvd driver. Is that where the optical drive is?

Accepted Answer

There is no dvd drive.

Question 6

Does the computer come with MS Office or is that a separate add-on?

Accepted Answer

No but it did have a demo for the most current which I'm not a fan or a fan of windows 8. I found that to be too confusing a format so installed my own software for windows and office.

Question 7

Includes DVD RW?  and HDMI and USB 3 ?

Accepted Answer

It has HDMI and USB 3.0, but no DVD RW drive.

Question 8

Does this laptop have a built-in microphone?

Accepted Answer

Yes, it has a built-in microphone. It's at the top of the screen next to the webcam.

Question 9

Did I receive the wrong laptop?   How come this laptop doesn't have touch screen? When I ordered I'm very that was what I looking for. The specification indicates it has touch screen :LED Backlit Touch Display with Truelife.

Accepted Answer

Hello,

Thank you for contacting us in regards to your question.  Please contact our customer service department for assistance at 800-390-1119.

Thank you, 
Newegg Support

Question 10

Does this model have a solid state drive?

Accepted Answer

No.

Questions & Answers