Question 1

What condition are these in?  It's unclear from the listing what, if any, physical or functional issues may exist

Accepted Answer

Hi,

Great question — I’m happy to clarify.

These units are refurbished business-class laptops, not new. That means they have been professionally tested, cleaned, and verified to be fully functional before resale.

Here’s what you can expect:

*   ✅ Fully functional (no hardware issues)
  *   ✅ Windows 11 Pro freshly installed
  *   ✅ All major components tested (RAM, SSD, keyboard, ports, Wi-Fi, etc.)
  *   ⚠️ Cosmetic wear is possible (light scratches, minor scuffs, small signs of normal business use)
  *

They will not have cracks, structural damage, or functional defects. If there were ever an issue, we stand behind them and will take care of it.

Thanks,

Tim L. | Customer Support

Question 2

Are there any warranties? And does the laptop come with its charger?

Accepted Answer

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Good morning,

Yes, the laptop does come with its charger. All of our refurbished laptops include a **1-year warranty** for hardware issues. Additionally, there is a **30-day return window** in case a refund is needed.

Thanks,

Tim L. | Customer Support

Question 3

can the storage, RAM, and WiFi card be upgraded in this unit?

Accepted Answer

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Yes, the storage, RAM, and Wi-Fi card are interchangeable.

Brand	DELL
Series	Latitude
Model	5420

CPU Type	Intel Core i5 11th Gen
Processor Name	Intel Core i5-1135G7
Number of Cores	Quad-core Processor

Screen Size	14.0"
Touchscreen	Non-Touch Screen
Wide Screen Support	Yes
Resolution	1920 x 1080

GPU/VPU	Intel Iris Xe Graphics
Video Memory	Shared system memory

USB	2 x USB 3.2 Gen 1
Thunderbolt	2 x Thunderbolt 4 / USB4
HDMI	1 x HDMI
Audio Ports	1 x Headphone/Microphone Combo Jack

Meet Your Seller

Dell Latitude 5420 Intel Core i5-1135G7 2.40GHz 32 GB 256GB SSD Windows 11 Pro

Refurbished

Learn more about the DELL 5420

Customer Reviews of the DELL 5420

Warranty & Returns

Warranty, Returns, And Additional Information

Warranty

Return Policies

Manufacturer Contact Info

Item#: 9SIA77GKFH8534