For purchasing the correct replacement battery, please check your original battery and also the specific laptop model. (combine Method 1 & 2)
Method 1.Check your original battery's type model and shape by removing the laptop back cover. Then search the part number to find the replacment battery.
Method 2. Check your specific laptop model name by pressing [Win] + [R] key and entering [msinfo32] or [dxdiag]. Then click OK to find your system model. Find the replacement battery base on your laptop model name.
Compatible with Asus Laptop Models:(Use "Ctrl"+"F" to find your laptop model)
for Asus ZenBook Flip 15 UX564 UX564PH UX564PH UX564EI Series:
ZenBook Pro 15 UX564EI-H2030T / UX564PH-71A15CB1 / UX564EI-H2017T / UX564EH-EZ035R / UX564PH-71B15CP1 / UX564EH-EZ004T / UX564EH / UX564PH-EZ004T / UX564PH-EZ007R / UX564EI-EZ711R / UX564EI-H2038T / UX564PH-EZ002T / UX564PH / UX564EI-WB711R / UX564PH-EZ003R / UX564EH-EZ018T / UX564EH-EZ006R / UX564PH-WB721R / UX564EI / UX564EI-EZ006T / UX564EI-H2005T / UX564EH-EZ035RZ
for Asus ZenBook Pro 15 UX535 UX535LI UX535L UX564PH UX564 Series:
ZenBook Pro 15 UX535LI-XH77T / UX535LI-BN198T / UX535LI-E3133T / UX535LI-E3090T / UX535LI / UX535LI-BO237T
for Asus ZenBook Flip 15 Q538 Q538EI Q538E Series
for Asus ZenBook Flip 15 Q528 Q528EH Q528E Series
for Asus ZenBook Pro 15 UX535 UX535LI UX535L Series
for Asus ZenBook Pro 15 OLED UX535QE UX535QA UX535Q Series
for Asus ZenBook Flip 15 UX564 UX564EI UX564EH UX564PH UX564P Series
All UGXKNAE batteries meet or exceed all OEM specifications for safety and efficiency. All the batteries are 100% brand new.
Same dimensions as the original battery, no need to concern yourself with assembly or compatibility problems.
Lost Battery Connection: Ensure that the battery cable is securely attached and that the motherboard connector is tightly plugged in. A loose connection can prevent the laptop from detecting the battery.
Damage to Motherboard Contacts: Damage to the conductive material on the laptop's motherboard, particularly at the points where it connects with the battery's anode and cathode, could be the culprit. You can verify this by testing with your original battery.
Battery Driver Issues: Check the functionality of the battery driver. If it's not working correctly, consider downloading and installing the appropriate driver software to update it, which may resolve the recognition problem.
By addressing these potential causes, you can troubleshoot and potentially resolve the issue of your laptop not recognizing the battery.
How to purchase the correct replacement battery? Perfect Fit The laptop's inability to recognize the battery can occur for various reasons: