Usually not, when the device first charges the battery, due to the unstable voltage and current, it may cause the battery to be half-charged (sometimes more, sometimes less). The device stops charging the battery. If this happens, please don't worry, just take the battery out of the device and charge it again.
It is possible that a new battery charged for the first time may require several iterations of this process. Please be assured that this is normal.
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Batteries are 100% new from the manufacturer
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Method 1: Use System Information to find your laptop model
Step 1: Press "Windows + R" to open the Run window.
Step 2: Type "msinfo32" in the empty box and click OK to open System Information.
Step 3: Keep in the "System Summary" section and you will find the "System Model " item in the right pane.
Method 2: Open the back cover of the laptop and confirm the battery type and capacity, as well as the model of the laptop.
Step 1: Turn off the laptop and unplug the power cord (to prevent electric shock)
Step 2: Remove the back panel with a screwdriver. (Please proceed with care to avoid damage to the laptop's components.)
Step 3: Disconnect the cable connected to the battery and remove it. After that, you can check the specifications of your battery.
For HP Omen 15 2020 15-EK0000 Series:
15-EK0001TX, 15-EK0003na, 15-EK0004TX, 15-EK0005LA, 15-EK0007LA, 15-EK0007TX, 15-EK0008CA, 15-EK0008LA, 15-EK0008TX, 15-EK0009TX, 15-ek0010TX, 15-EK0010CA, 15-EK0010LA, 15-ek0011TX, 15-EK0012TX, 15-ek0013TX, 15-EK0013DX, 15-ek0014TX, 15-EK0018TX, 15-EK0018CA, 15-EK0019TX, 15-EK0019NR, 15-EK0020CA, 15-EK0023TX, 15-EK0023DX, 15-EK0025tx, 15-EK0026NR, 15-EK0031TX, 15-ek0038TX, 15-ek0051TX, 15-EK0056TX, 15-EK0058TX, 15-EK0059TX, 15-EK0071ng, 15-ek0080TX, 15-ek0081TX, 15-ek0082TX, 15-ek0085TX, 15-ek0086TX, 15-ek0111TX, 15-EK0277ng, 15-EK0456ng, 15-EK1017TX, 15-EK1035TX
For HP Omen 15-EN 15-EN0000 Series:
15-EN0002AX, 15-EN0002LA, 15-EN0007AX, 15-EN0010CA, 15-EN0013AX, 15-EN0013DX, 15-EN0014AX, 15-EN0023AX, 15-EN0023DX, 15-EN0024AX, 15-EN0025AX, 15-EN0026AX, 15-EN0029NR, 15-EN0036AX, 15-EN0036NR
Omen 15Z-EN000
When you get the new battery, discharge the battery to 5% (not 0%), then charge it to 95%, and cycle 3-4 times to wake up the new battery.
The important point is to perform a full discharge and charge every other month to extend the battery life.
Do not connect the adapter for a long time while using the battery. It may damage the battery.
Avoid artificial shocks, disassembly, crush or puncture. Do not dispose of it in fire or water.
Is there a problem with a new battery that is not charging? Welcome to BOWEIRUI How to choose the correct battery? Compatible Models (Use "Ctrl+F to find your model quickly) Battery Maintenance Methods for Optimal Use