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[(Customer Service)] Rest assured with 30 days Refund and 12 months Warranty; Note: return windows will close after one month, don't worry about it, you can click on seller store on right corner "ask a question" and contact seller directly
[(Compatible Laptop Models)] For Dell Alienware X14 R1 Series; For Dell Alienware X14 R2 Series
[(Note)] If the new battery is not recognized during the initial installation, please reinstall and check if the interface is fully connected. Discharge the new battery to 10-20% (not 0%), then charge and cycle 3-4 times to wake up the new battery. Before purchasing, please open the back cover of the laptop to confirm the battery model and shape
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