"Q&AQ: Does the Receiver need to plug in USB power cable all the time?
A:
YesQ: What if the SOS Button cannot make the Receiver alarm?
A:
1. Please check the SOS Button to see if it has been paired with the Receiver successfully. 2. Please check if the SOS Button is still powered (Press the SOS Button to see if it can light up. )3. Please make sure the SOS Button use within 426ft/130m range of the Receiver.
Q: What if the Receiver cannot connect to smartphone?
A:
1. Please make sure the smartphone and Receiver are in the same WiFi Network. 2. The distance between the Receiver and WiFi Signal needs to be less than 66ft/20m (the closer the better).
Q: Can I take the SOS Button outside?
A: No, SOS Button need to be used within 426ft/130m range of the Receiver, and the Receiver need to be placed within 66ft/20m range of the router (the closer the better). "