lmportant Compatibility Notice Previous page Next page Previous page Next page Previous page Next page Previous page Check Compatibility for No Signal Make sure the output format is compatible with the capture card. After checking everything, try reconnecting the devices and resetting the software. If "no signal" persists, try using a different APP Buy Now Check System Compatibility Please ensure your system is within the compatibility range. Do not support HD CP. Some products may require disabling HD CP settings to function properly Buy Now 4K60FPS Input & Output The product supports 4K 60Hz input &4K 60Hz output.
Please ensure that the cable you are using supports the corresponding resolution, such as 1080P or 4K, to ensure optimal video quality Buy Now Ultra Low 4K60 Capture Delay There may be a slight delay in the capture (<40ms), but it is within an acceptable millisecond range and does not affect the video quality Buy Now USB-C for Signal Output The USB-C port (or USB-A when using a USB-C to USB-A adapter) is for signal output. Please ensure your signal output device has corresponding video capture software, as OBS, to enable screen capture Buy Now USB 2.0 Recognition Fix When using an adapter, if the device is recognized as USB 2.0, try using the other side with the USB-C port.
Simply flip the capture card and reconnect it to be recognized as USB 3.0 Buy Now Next page Not all USB ports support 3.0 transmission. To ensure proper functionality, connect the device to a