Question 1

How would we receive this code? by email?

Accepted Answer

Hello,

Thank you for contacting us in regards to your question.

The code will be emailed to you in a separately. It is usually emailed out after your item has invoiced.

Thank you, 
Newegg Support

Question 2

I ordered the SAMSUNG 850 EVO 2.5" 500GB SATA III today (11/25) and the promo for Watch Dogs 2 was listed with the SSD but the game wasn't listed in my order. Other people have commented that their purchase showed both items. Does that mean that I didn't get Watch Dogs 2? I double checked the SSDs page before checking out, I made certain it said I'd get Watch Dogs 2.

Accepted Answer

Hi Mike, did you get a resolution to your issue? I had the exact some problem - ordered on 11/25 when the page still showed the promo, but no code. If I had realized how the code was supposed to show up in checkout, I would have known something was wrong.

Question 3

I ordered the SAMSUNG 850 EVO 2.5" 500GB SATA III and never received a copy of watch dogs 2. They told me I have to check back to see if it is ever in stock again. If so I will get my copy, if not I will get a $15 gift card for newegg... Not very happy. What gives?

Accepted Answer

If you ordered your copy during the promo period, check your Newegg emails or Newegg digital product section under your account for a Promo Code. Then you go to a Samsung website and enter the code and Samsung emails you a key to use with the Uplay (Ubisoft) game client/launcher to get your copy. (Source: I did this as well).

Question 4

I ordered the Samsung t3 drive that came with this game earlier today and the game was in stock at the time. I just got the email confirming the purchase and now its saying the game code is sold out. I've already been charged for it and it says while supplies last, so will I still get the code?

Accepted Answer

You should probably take this up Ubisoft or Samsung. 
I know this was a promotion and was available while supplies lasted. If they are out of codes, then they are out of codes and you will not be emailed one. You can probably return the t3 for a full refund, and should probably cancel your order asap.

Question 5

I ordered a Samsung EVO 850 which should come with this code, but I just got an email from Newegg telling me they've "voided" my "purchase" of Watchdogs 2 due to insufficient stock. Does this mean I'm just not going to get the promotional item I bought the product for?

Accepted Answer

You can go to any retailer listed on Samsung's site. Newegg isn't the only retailer using this promo. I suggest canceling your order ASAP and checking with Samsung because the drive I got was the same price at several retailers.

Question 6

Maybe I am blind but when does this promotion end?  I want to get the SSD and game but I don't want to end up missing out.

Accepted Answer

I Don't know when the promotion ends but you can put the Samsung SSD in the Newegg shopping cart and see if Watch Dogs II is included.   You get a digital download code when the order is processed. I love the Samsung SSD, it is very compact and very fast.

Question 7

I ordered the hard drive and got the code but was charged on my account. Isn't it supposed to be free?

Accepted Answer

You probably have your answer already, but the way it works is that the purchase for the hard drive got divided into two parts.  One is for the hard drive itself, discounted by the full price of the game.  The second is for the game at full price.  Combine the two and you get the advertised price of the drive.

Question 8

When and how am I going to receive the code for this game? The confirmation email I received for the order as a whole (SSD, game) listed the two as separate entities. It also said that codes for "digital products, key codes or digital downloads, instructions will typically be sent to you via email in less than one hour." I have yet to receive any email and payment has been charged.

Accepted Answer

I received an email after my payment had been veridied.  I can't remember the exact time interval.  You will receive a code in an email, and then you use that code to activate the game with an Ubisoft accoun.

Question 9

Would I be able to redeem this code for the PS4 copy of the game?

Accepted Answer

Hello,

Thank you for contacting us in regards to your question.

The code provided is only for use with the PC version of this game. We do apologize.

Thank you, 
Newegg Support

Question 10

Ordered the SAMSUNG 850 EVO 2.5" 500GB SATA III 3-D Vertical Internal Solid State Drive (SSD) MZ-75E500B/AM on October 30th.  I have yet to receive my Code for Watch Dogs 2.  When will I receive my code?

Accepted Answer

it comes out on Nov 29 and yes you will get a game if you have the code.

Questions & Answers