Question 1

How do I get free digital download that came with my purchase of a computer last week? I tried to follow the links, but will not accept page from AMD

Accepted Answer

Hello Anthony, After you have received the email with the redemption code you must go to amdrewards.com and create an account or login to your existing account and follow the instructions within the website to redeem the game through Uplay. As this game has not been released yet, there is nothing to redeem yet & will likely get errors because of this (I bought a RX 580 graphics cards and got RE2 and DMC5, I had to wait until their respective release dates to redeem the free games as The Division 2 was one of those 3 games I can choose). So in short please wait until the game is released on the 15th before trying to activate it on your Uplay account, hope this helped! P.S. this means you will not be able to pre-load the game before launch, sorry for the inconvenience!

Question 2

where do u insert the disk?

Accepted Answer

The system doesn't come with a CD or DVD drive.  You can attach a USB DVD drive to load content from a DVD.

Question 3

What model number is associated with the AMD Q119 Ryzen Game Bundle?

Accepted Answer

The model number for this bundle is AMD-Q119-Division2.

Question 4

What is included in the AMD Q119 Ryzen Game Bundle?

Accepted Answer

The bundle includes a promotional offer for Tom Clancy's THE DIVISION 2 when you purchase an AMD Ryzen 7 or Ryzen 5 2000 series processor or system powered by AMD Ryzen parts.

Question 5

I Never received the claim email or coupon with my recent Ryzen 7 purchase? Is their something I missed?

Accepted Answer

Hello,

Thank you for contacting us in regards to your question.  Please contact our customer service department for assistance at 1-800-390-1119.

Thank you,

-Hutch, Newegg Support

Questions & Answers