Question 1

When do you receive your free game code once you buy an eligible product? Just wondering since I'm going to be getting a 3700X soon.

Accepted Answer

You get the AMD code from Newegg after a few days, but you don’t get the game key until after you install because AMD has you install a product verification tool before giving you the key.

Once you verify it is instant

Question 2

does this come on the box or via email?

Accepted Answer

You'll receive an email with the key and instructions. However, you'll need to open an AMDRewards account to verify the using the AMD Product Verification tool.

Question 3

so if I verify my product (cpu) can i switch to my previous cpu to get bench results? from what I read the answer is no but this isn't fair to the nerds of world. come on amd show a little compassion ;)

Accepted Answer

If I understand your question correctly, then yes. You run the AMD rewards program only once with your new CPU. It will give you a product key for the reward you pick. After that you are free to uninstall AMD rewards and play your game on whatever hardware you want. (I.e. borderlands will be tied to the epic game launcher, not any AMD software).

Question 4

can i give this to someone so they have borderlands 3 also?

Accepted Answer

Seeing as you're required to pass the system check by AMD, I doubt it. I have the codes from my recent purchase but have to wait until I get/Install the hardware to actually get the games. Dumb

Question 5

Redemption Expires: 2/15/2020: Does this mean that I cant  use the code to get the game after 15th of February?

Accepted Answer

It says 12/31. So you’ll have to redeem before next year.:)

Question 6

Ridiculous.  My gear won't even be here by the time i have to build and verify?  Expires 12-31-19.  Delivery not until 1-06-20.  Horrible.

Accepted Answer

Hello,

Thank you for contacting us in regards to your question. Unfortunately that is not a question we can answer, but you can contact the manufacturer directly for possible assistance. Their contact information can be found under the 'Warranty & Returns' tab.

Support Phone: 1-408-749-3060

Thank you, 
Newegg Support

Question 7

What if I don't have my rig built by 12/31? Do I still get the game?

Accepted Answer

it requires a build verification, so unless your able to get it working enough to run the verification program youll most likely lose your ability to claim it

Question 8

I bought the ryzen 7 2700x bundle about a week and a half ago and I still havent received the code for this. Do i have to wait until the release date of the outer worlds to receive the code?

Accepted Answer

Hello Brandon, Thank you for contacting us in regards to your question. Please contact our customer service department for assistance through our contact page linked below. https://help.newegg.com/contactus Thank you, Newegg Support

Question 9

Are these redeemable on the EPIC store only?

Accepted Answer

They don't make it easy to answer, if you head to AMD's site and find the terms and conditions in Section 5, parts b and c of the Equipped to Win Bundle, Borderlands 3 and Outer Worlds codes require an account with Epic.

Question 10

what if I already bought a ryzen 3700x? Can I get the free games?

Accepted Answer

No, this comes with a purchase of an AMD "equipped to win" component.

Questions & Answers