Question 1

where do you redeem the code?

Accepted Answer

I believe you do it in Origin, EA's game client.

By the way, just to help clarify, I recently found out that the game is not free. It's like $20 off the expensive version of the game. So you'll end up spending, like, $60.

Question 2

Well this was supposed to be a combo with my computer it said it was free, but when I ordered all the parts I looked at my account and it costed me $29.99. I was very upset about this, because it said it was free and then charged me. If I would of known it was going to charge me $29.99 for it I would not have gotten it. It also says it is non-refundable so I cant get my money back. Overall very disappointing! Is there a way i can get my money back. Like a full refund and not a restocking fee with it?

Accepted Answer

Hello,

Thank you for contacting us in regards to your question.  Please contact our customer service department for assistance at 800-390-1119.

Thank you, 
Newegg Support

Question 3

will the code work for PS4?

Accepted Answer

No. Redeeming the code is only through the EA's Origin client on PC.

Question 4

Did you get the base game free or just an upgrade from base to deluxe?

Accepted Answer

This is a coupon for the two Deluxe Editions of the game; the difference in the two Editions is that one of them includes the Pre-Order bonuses: The Early Enlister Deluxe Edition. The coupon reduces the price of both Deluxe Editions (Pre-Ordered and after launch) to $59.99. There is no "free" game, because EA.

Question 5

Why a coupon and not full game? Does EA want money? I'm not going to use a coupon for anything so if you want it, I'll give it to you somehow but don't know how to give it away?

Accepted Answer

Hello,

Thank you for contacting us in regards to your question.

Yes, this coupon code will be usable by anyone.

Thank you, 
Newegg Support

Question 6

Does this coupon come in the mail with the card?

Accepted Answer

No, it's digital. It'll be emailed to you within 48 hours.

Question 7

1. So do you get a free copy of Battlefield 1 or it is just a discount to purchase Battlefield 1?
2. Is this an upgrade from a regular Battlefield 1 to Early Enlister/Deluxe Battlefield 1?

Accepted Answer

You get a coupon that reduces the price of the Deluxe Edition. Instead of paying $79.99 at checkout, the coupon reduces the price to $59.99. It's a $20.00 voucher; you still have to pay for the game.

Questions & Answers