Question 1

How do I download the game. I entered the code a couple days before my card came. And still no game. How do I get my game?

Accepted Answer

Try re-entering the code now that you've received the item. It may ask you to link your u-play account. if that doesn't work I'd contact Nvidia.

Question 2

i accidentally deleted the email with my game code. how can i retrieve the code?

Accepted Answer

Hello,

Thank you for contacting us in regards to your question.  Please contact our customer service department for assistance at 800-390-1119.

Thank you, 
Newegg Support

Question 3

Has NewEgg suspended the free Watch Dogs 2 promotion?  If not will they back fill 1080/1070 orders when new codes come into stock?

Accepted Answer

Customer Service told me that they ran out of supplied codes and I would not be receiving a WD2 code... I hope this isn't the case, because I made my purchase with the assumption I would be getting this game with my order. Not a happy customer.

Question 4

On what platform is this redeemed? (Steam? Uplay?)

Accepted Answer

I am pretty sure it is uplay.

Question 5

Why did I get charged for this for buying a GTX 1070? I did not order this, I ordered a GPU.

I have not used this code because I have 0 intention of owning this.

Accepted Answer

Go to your order history and click "order detail" above the order that came with your 1070 it should DISCOUNT FOR AUTOADD #123456 -59.99 meaning that it removed the cost of this item.

Question 6

I accidentally deleted the email that came with this code.  on the new egg order history it shows me part of my code but not all of it.  is there any way i can retrieve the code?

Accepted Answer

Hello,

Thank you for contacting us in regards to your question.  Please contact our customer service department for assistance at 800-390-1119.

Thank you, 
Newegg Support

Question 7

i bought one of the eligible GTX cards two days ago on the 28th and i didnt get a code. what gives? did i lose my chance to get it? i got ripped off

Accepted Answer

Code takes a few days to arrive in your email, it will be under an Auto respond so check those

Question 8

Has anyone else not gotten the code for Watch Dogs 2, or is it just me?

Accepted Answer

it will be in your e-mail from newegg, under an auto response, so check them all

Question 9

Newegg Website Ad description says, "Get it (Watch Dogs2) Free with the purchase of any Qualifying NVIDIA GeForce Graphics Card".  So, I purchased a qualifying NVIDIA GeForce Graphics Card (EVGA GeForce GTX 1070 Hybrid Gaming, $459 for $419.99) and my receipt shows a "Discount For Auto-Add" of (-)$59.99, Graphic Card $459 and paid $419.99.   However, I received another separate receipt for (1x ($59.99) NVIDIA Gift - Watch Dogs 2 (Game Code)  charging payment of $59.99.   My bank statement shows two separate payments to Newegg.  So, if the game was "FREE" with NVIDIA Graphic Card, why am I being charged for it?   I was told the game was discounted from purchase price, not free, and had to add $59.99 back separately in order to get the game.  I didn't want the game, it was free with NVIDIA purchase, but I was charged for it anyhow.  WHY?

Accepted Answer

Hello,

Thank you for contacting us in regards to your question.  Please contact our customer service department for assistance at 800-390-1119.

Thank you, 
Newegg Support

Question 10

Has Anyone else not received the email that comes with the code? It seems as if everyone has gotten the email if they purchased a gpu from Nov 25th and back. But no one else has gotten the email if they purchased Nov 26th - today.

Accepted Answer

I have an answer for everybody with this problem. The game code is shipped out to you once the graphics card is shipped. Customer service told me this yesterday and then today the code was emailed to me.

Questions & Answers