Is the technical support outsourced?

No, we NEVER outsource our support; all assistance is provided by our in-house technicians.

What type of support does this contract provide and how can I access it?

This contract provides one year or five hours of technical support, which includes one-on-one assistance from an experienced CAP technician. You can access support via phone, e-mail, or through the web.

Questions & Answers: CAP Annual Technical Support Contract (Phone/Web/Email) (Email Delivery Only)

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CAP Annual Technical Support Contract (Phone/Web/Email) (Email Delivery Only)

One year or Five Hours of Technical Support
One on One assistance from an experienced CAP technician
Call, e-mail, or connect via the Web
Get a quick, friendly resolution to any issues you encounter
Included in version patches and updates
We NEVER outsource our support
Contract is per location
Reliable internet connection required

$550^.00 –