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ASUS Taichi21 Intel Core i5 3317U(1.70GHz) 4GB 128GB SSD HDD 11.6" FHD Touchscreen 2-in-1 Ultrabook/Tablet (Taichi21-DH51)

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  • Intel Core i5 3317U(1.70GHz)
  • 4GB Memory 128GB SSD HDD
  • Intel HD Graphics 4000
  • 1920 x 1080
  • Windows 8 64-Bit

  • Overview
  • Specs
  • Warranty & Returns
  • Reviews

 

 
 

 




Learn more about the ASUS Taichi21-DH51

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details
  • Return Policies
    • Return for refund within: 30 days
    • Return for replacement within: 30 days
  • This item is covered by Newegg.com's Standard Return Policy.
4/ 5
Watch Out For Asus Service 7/22/2016 11:14:39 AM

Pros: I liked the product very much. I have the 31 not the 21 which I purchased in August of 2015. It is an absolute champ for my client use as a student in medical school

Cons: Battery could last a bit longer

Overall Review: Asus is completely devoid of customer service agents that are able to expedite anything. This is my fourth RMA (not only on this product) in a row in which the repair/replacement has take over 4 weeks. I would recommend if indeed you need service buy a replacement immediately, especially if your computing needs are important (something Asus doesn't seem to comprehend). Usually their products work without fail and to a very high standard. This on a Buy Beware warning. Don't listen to their excuses replace on your own as soon as possible if a warranty issue arises. Good luck fellow travelers.

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Ownership: 1 month to 1 year
Verified Owner
2/ 5
Do Not Buy 12/13/2013 11:33:17 AM

Pros: It does in fact work. And when I say work, I mean operate. Forget actually taking it to work.
Sleek design.

Cons: OK. Where I stated "taking it to work", here's what I mean.
The size of this thing is nice when mobile. In the office... you may want an additional monitor or two, Ethernet, etc..
Well you can get a dock. ASUS makes one.. but as soon as you commit to this thing, you cannot upgrade to Windows 8.1 you are now quite literally stuck with what you got. And I got 3 of these childish things.
with Windows 8.1 and having the dock driver installed, the Taichi21's most famous feature (tablet mode) no longer works correctly.
While tediously working with ASUS support this is the final outcome...
Direct from ASUS Support;
"TAICHI21, it does not support any dock station, it means there is a compatibility issue between the TAICHi21 and the HZ-1 dock, so it is not only a driver issue. You had better not connect the dock to the TAICHI21 for usage. And our engineer won't develop any new driver for this issue. Sorry if any inconvenience this case."

Great... $3600.00 (3 total) down the drain.

Overall Review: Early adopter.... sometimes bites you

3 out of 3 people found this review helpful. Did you?
Ownership: 1 day to 1 week
Verified Owner
4/ 5
Great, except for... 5/19/2013 4:44:15 PM

Pros: Great boot times, extremely responsive, the dual screens when you're showing things to people in the room are really convenient.

Cons: Weaker processor, small SSD, only Intel HD graphics, and the part that upsets me the most is the RANDOM STREAK of SUPER BRIGHT pixels that curves diagonally on the touchscreen side of the laptop, will be looking to exchange for another, hopefully, but no response from the manufacturer. Guess, I could try to negotiate with newegg.

Overall Review: The pixels are really bright, they show the color, but it's just really bright. A nice large streak resembling a cut. Unnoticeable when the screen is off or the colors are dark.

1 out of 1 people found this review helpful. Did you?
Ownership: 1 week to 1 month
Verified Owner
3/ 5
Annoying Screen Surface! 5/11/2013 11:53:56 PM

Pros: Unique features, good to use as a tablet, great to use as an ultrabook, classy and futuristic design, nice pouch, Wacom pen, bright screen, backlit keyboard, lightweight, portable, good technical support team, responsive touchscreen.

Cons: I'm an Asus fanboy and use Asus for all PC hardware, and that's why I have to be critical. The screen surface SUCKS. Its not Gorilla. Its some flexible and cheap feeling. They didn't even bother putting any anti-reflective coating found on flagship smartphones starting with a S. As a result, this thing is an oil magnet. But worst of all, no matter what I wipe the screen with, it leaves permanent swirl marks. I used the highest quality clothes and eyeglass cleaning solutions, still more permanent swirls. The included cleaning cloth was even worse, it caused the most swirls. Its becoming a cloudy and swirly mess. Did I get a dud? I would like to hear from Asus on how to clean this screen. The ultrabook wakes up from sleep very quickly but the touchscreen does not. It flashes 3 times very very slowly and then stays on. As a result, the total amount of time to be able to use it from sleep is a long time. My Acer Aspire S3 wakes up much faster than that. This thing gets very hot in tablet mode because the designer thought it was a good idea to put the vents underneath the screen when closed so it can barely breathe. Lastly I'll nitpick about how wide the border is and how terrible windows 8 is for touchscreen in 1080p 11.6" everything in desktop mode is so tiny. Metro mode is decent but lacking in so many areas compared to Android.

Overall Review: Asus, just tell me how to get rid of these permanent swirls. They won't go away.

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Ownership: 1 day to 1 week
Verified Owner
5/ 5
Good buy 5/9/2013 9:26:55 PM

Pros: I wrote a comment earlier, it works great. I have an important discover for those who like bright screens (Read other thoughts). This computer does a great job

Cons: Still the space on the SSD is an issue although there is cloud computing.. and no 3.0 USB? The SSD only has 93GB - 30 between ASUS & Windows 8.. so your down to 60 GB if that. I only installed Chrome, and Office 2013 and I am at 40 GB. No other documents, programs or anything.

Overall Review: Brightness. I said in my other comment that it did not stay bright enough.. Well press FN+ A. This turns of the Autosensor and like magic you can adjust your brightness to be brighter! It is bright and vibrant. Check my other post for additional information in regards to performance and ect.

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Ownership: 1 month to 1 year
Verified Owner
5/ 5
Don't believe the negative reviews about customer service 3/8/2013 10:09:30 AM

Pros: I already left a review but wasn't sure how edit it. I was hit by a car, I'm OK but my outer screen cracked and the inner screen had lines running through it. Sent my unit back under the one year accidental warranty that comes with these and two weeks later they ended up send me a whole new unit. They probably could have fixed the original but maybe parts weren't available? Anyway it did take about two weeks but yesterday they overnighted the package and to my surprise it contained a brand new unit, accessories and everything (now I have double). A+ for Asus customer service.

Cons: Not without its flaws but I'm thoroughly happy with my experiance

2 out of 2 people found this review helpful. Did you?
Ownership: 1 week to 1 month
Verified Owner
1/ 5
Very poor Build Quality 2/17/2013 1:30:41 PM

Pros: -Dual Screen
-Cool product

Cons: Very poor build quality. Would not buy it and would urge folks to look at other options.

Please recognize that Asus doesn't use Gorilla Glass on the top screen. My screen broke without any falls or use. Have not even set up the notebook, never took it out of the house.

Asus customer support defaults to "broken screen" customers fault mode. They will not help or offer any support.

WOULD NOT BUY IT.

Overall Review: -The laptop screen is not touch.
- The system freezes often.

0 out of 2 people found this review helpful. Did you?
Manufacturer Response:
Dear Valued Customer,

Sorry to hear that the screen broke on you. Did you try to return the unit back to newegg if the unit is still under the return policy.

Please provide me with your serial number and I will bring this up to head quarters to see if they have heard of this symptom that the top screen will just crack.

You can email me at cl-jeffrey@asus.com

ASUS strives to meet and exceeds our customer expectations within our warranty policy.

Regards,

Jeffrey
ASUS Customer Loyalty USA
Ownership: 1 day to 1 week
Verified Owner
4/ 5
2/2/2013 1:32:53 PM

Pros: Build feels pretty solid. I don't have any of the quality issues the previous reviewer had. The aluminum case feels strong and snug. A very small amount of light bleed on the inside screen on par with other IPS screens I've seen and none I can see on the outer screen. Both look great. The key board is very comfortable and track pad works well with the gestures needed to navigate windows 8. Having a matte screen with a full keyboard is awesome for doing real work. I dont mind that the inside screen isn't touch because it stays fingerprint free. Being able to use a stylus to draw and take notes is awesome. The app store in Windows 8 is still lacking but download Bluestacks and you can run Android apps on your pc. Most I've tired work flawlessly, no tot mention many apps that are paid in the Windows store are free on Android.

Cons: Too heavy to hold up as a tablet but I kind of knew that going in. Some of the Asus software is wonky. The live update utility messed up some of my drivers. The recovery partition does take up a lot of space and with no SD card slot it won't be easy to expand storage in the future. That said, being able to "refresh" windows from the recovery partition is useful, like when a utility messes up drivers. At this high of resolution on a 11.6 screen buttons are are small and hard to tap in desktop mode so I have to either use the touchpad or the stylus.

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