Question 1

I just bought and received the Acer Aspire V15 Nitro Black Edition. I have an issue with the dummy SD card which came inserted in the SD card slot. My issue is that I can't take the dummy SD card (piece of plastic in the shape of the SD card) out of the SD card slot. I pressed it inwards thinking that the SD card slot may be spring-mounted, and doing so would eject the card. But the card did not budge. I can't pull it out because it sits flush with the side of the laptop, therefore I can't hold it between my fingers and pull it out. Did any of the owners of this laptop have a similar problem? I would hate to think that mine is defective or something. A response is much much appreciated. Thank you so much for your help.

Accepted Answer

Hello Ajay,

It took me a bit to figure it out as well, but the dummy SD card must be removed by pulling it out. The SD card connector is not spring-loaded as you suspected. I removed the dummy card by using my finger nail. There is just enough room under the dummy card to insert your nail and lightly pry it from the connector. I hope this helps.

Question 2

Can somebody tell me which network card this laptop has? The laptop has terrific specs but what I can't seem to find is a specification of the network card..

Thanks in advance

Accepted Answer

It has a Qualcomm Atheros QCA61x4A.

I had some problems with the network adapter just the other day.  I tried to transfer a large file over my network, my computer would loose connectivity and show the network adapter as unavailable.  Restarting the computer turned it back on but it would turn off again when transferring the large file.  This problem may have something to do with power management as it has not occurred before or since while plugged in and only under stress.  A quick search about the network adapter reviled that acer has a history with poor network cards in this line of laptops and similar symptoms occur throughout several forums.  However, I feel this might be a firmware issue rather than a hardware one and this problem has only bothered me once in the month that I have been using this laptop.

In general, I love this computer.  I switched over from an older and much larger ASUS gaming computer and I can easily deal with a few minor annoyances like this.

Question 3

Does anyone know the exact charger this computer uses? I'm trying to order an extra one.

Accepted Answer

Hello,

Thank you for contacting us in regards to your question.

The best way to confirm specs is actually by checking the manufacturer's website (that's where we get them). Click on the Specifications tab on the item page, and look in the Quick Info box on the bottom of the page. You'll find a link to the item on the manufacturer's own site with the most up-to-date details.

Thank you, 
Newegg Support

Question 4

The question is about the difference in likability and temperatures between the 15.6" display model and the 17.3"

The 15.6" has 6 reviews with 5 eggs likability while the 17.3" has 3 reviews with only 2 eggs likability. The laptops are essentially the same hardware minus the screen size.  The 17.3" guys all complain about CPU temperatures running over 100 deg. C.

What gives? Does the 15.6" screen model run cooler?  Please reply.  The specs of the laptop for the price are very good. Thank you.

Accepted Answer

You probably mean 100°F not °C otherwise it would be hot enough to boil water not to mention severely burn skin.  Anyway, I have the 15.6".  I've not measured the temperature but I would not say it runs hot.  But, my previous laptop was 4 year old Dell with an i7 processor that truly ran hot.  I will sit for an hour or two in the evening doing work, surfing the net, paying bills, etc., while watching TV with the laptop on my lap.  This one is not hot in my opinion.  I don't really do anything that I would say taxes the video card or processor to make it hot but it is much cooler than my old laptop using it in the exact same way. I would not think the screen size at the same resolution would make any difference to the CPU or graphics card.  Perhaps the battery suffers a little but I would not think that much.

Question 5

Has anyone seen their audio fail on this model?

I recently purchased this for a friend and it's not even 4 days old yet when sound stopped working.   Intel Smart Sound Technology (Intel SST) reports code 10 STATUS_DEVICE_POWER_FAILURE.  Tried uninstalling and reinstalling the driver.  Tried updating the audio drivers from Acer's website.  Finally tried recovering the system to get windows back to factory first boot.  Audio is still broken when it came back up.

Accepted Answer

I'm having a good experience with mine - the Audio is excellent and beyond expectation.  I'm actually amazed how this PC is performing.  The only complaint is that Battery Run time is only a couple of hours - power hungry.

So, just to be clear - I'm running iTunes App playing music from my Archive.  Very clear awesome fidelity.

I've had my VN7-592G-77LB since end of December 2015.  Just now I remember that I in fact did have some issue with the Audio and was able to go into the Audio setup to resolve.  The failure mode was no sound after a period of good operation.  I must have stumbled over the properties check box and I don't exactly remember what I did.

My advice to you would be not to continue re-installing your drivers and OS - you should try working through the setup properties for Audio.  You will stumble into it just like I did.  It was on a top level setting so don't go overkill on root configurations.

I'm not sure how helpful this is but be assured I have one that works and I'm very pleased.

Question 6

This laptop has gotten very good reviews and I am really interested in buying it. However my previous laptop was an Acer (the one I'm typing this now on) and in the long run it has proved to be very poor quality, with many issues coming up and new ones every day. I became even more skeptical of the Acer brand when I asked a Geek Squad member what he thought of this laptop and he said that Acer does not prove well in the long run. I want to go to school for computer programming, and be able to game on the side with this. From the opinion of those who have bought this, is this a laptop to trust?

Accepted Answer

Keep in mind Acer has been around for a very long time (my grandmother was using acers when I was still in diapers) so they obviously have the experience to make good machines. That being said, producing gaming laptops is a relatively new direction for this company. There always tends to be some quirks to a computer in these cases. However, the parts and resulting power packed in this laptop is a great deal for the price. I bought this laptop since I didn't feel like dishing out 400 bucks more for the same machine but with a different brand. I too wanted both programming ability and gaming power, as well as music production outlets. This machine does all that I wanted so I'm happy. The design of it is also aesthetically pleasing but this goes witha cost. Both the track pad and battery are slacking. I usually get about 4 hours unplugged and sometimes struggle using the pad. If you plan on using ubuntu, you will run into some some problems getting the graphics card to be compatible, along with the wireless and track pad drivers. Windows 10 is near flawless on this rig though. Overall I'm pretty happy. Been working fine since November, but I'd get the double egg protection so you have no worries. If anything bad comes up in 3 years, you can just get a new one for free.

Question 7

Have you noticed any heat issues? previous models that didnt have the skylake processor talked about throttling on the CPU because of poor heat management. Any experiences with this?

Accepted Answer

It produces very little heat unless you're using the GPU. If you're using the GPU I would recommend ensuring that the airflow is completely unobstructed or possibly using a cooling pad.

Question 8

How is the battery life on this? Do you actually get 6 hours of battery life.

Accepted Answer

I've been really impressed with the battery life considering it's a Core i7. I usually get about 4.5 hours, but with the brightness turned all the way down and the processor throttled a bit it might get 6. Take note that using the nVidia GPU will decrease that dramatically. I tried watching a movie using the gpu for 60 fps upscaling and it drained the battery in about 45 minutes.

Question 9

Is the display matte or glossy?

Accepted Answer

It's a matte display.

Question 10

Is it support dual monitor ?

Accepted Answer

I haven't actually tested it yet, but yes. It has an hdmi port with which you can connect a second monitor. It should also support miracast if you have a compatible TV or set top box or media streaming box. Again, haven't tested that feature yet.

Brand	Acer
Series	Aspire V Nitro
Model	VN7-592G-77LB
Part Number	NX.G6JAA.001

Color	Black
Operating System	Windows 10 Home 64-Bit 🙋‍♀️Microsoft Windows 11 Pro Upgrade ‍👉Check ABS/Helix computers with Windows 11 ‍👉Check gaming pc with Windows 11 Pro
CPU	Intel Core i7-6700HQ 2.6 GHz
Screen	15.6"
Memory	16 GB DDR4
Storage	1 TB HDD + 256 GB SSD
Graphics Card	GeForce GTX 960M
Video Memory	4 GB GDDR5
Communication	Gigabit LAN and WLAN
Dimensions (W x D x H)	15.35" x 10.35" x 0.90"
Weight	5.07 lbs.

CPU Type	Intel Core i7 6th Gen
Processor Name	Intel Core i7-6700HQ
Number of Cores	Quad-core Processor
Core Name	Skylake
Turbo Frequency	Up to 3.5 GHz
CPU L3 Cache	6 MB

Screen Size	15.6"
Touchscreen	Non-Touch Screen
Wide Screen Support	Yes
Display Type	FHD
Resolution	1920 x 1080
Panel	IPS
Display Features	LED-backlit IPS display, 16:9 aspect ratio, Wide viewing angle, ComfyView

GPU/VPU	NVIDIA GeForce GTX 960M
Video Memory	4GB
Graphic Type	Dedicated Card

BenchmarksBenchmarks Information

Acer VN7-592G-77LB Intel Core i7 6700HQ (2.60 GHz) NVIDIA GeForce GTX 960M 16 GB DDR4 Memory 256 GB SSD 1 TB HDD Windows 10 Home 64-Bit 15.6" IPS FHD Gaming Laptop

Learn more about the Acer America VN7-592G-77LB

Customer Reviews of the Acer America VN7-592G-77LB

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Warranty, Returns, And Additional Information

Warranty

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Manufacturer Contact Info

Memory	16GB
Memory Spec	8 GB x 2
Memory Slot (Total)	2
Memory Slot (Available)	0
Max Memory Supported	32 GB

LAN	10/100/1000Mbps
WLAN	802.11ac Wi-Fi featuring MU-MIMO technology (Dual-Band 2.4 GHz and 5 GHz)
Bluetooth	Bluetooth 4.0

USB	1 x USB 3.1 2 x USB 3.0 1 x USB 2.0
HDMI	1 x HDMI
Audio Ports	Yes

Audio	Acer TrueHarmony Plus High-Performance Sound System High Definition Audio Support Built-in Digital Microphone
Speaker	Four Built-in Stereo Speakers

Touchpad	Precision Touchpad (supporting Windows Modern Touchpad gestures)
Keyboard	Dedicated Numeric Keypad
Webcam	HD Webcam (1280 x 720)
Card Reader	Secure Digital (SD) card reader

Battery	3-cell Li-ion Battery (4605 mAh)
Battery Life	Up to 6 Hour(s)

Storage
SSD	256GB
HDD	1TB
HDD RPM	5400 RPM
HDD Interface	SATA

General
Style	Thin and Light
Type	Gaming
Usage	Consumer

Item#: N82E16834315130