Question 1

Does this Laptop come with the touchscreen pen?

Accepted Answer

The one that I received did not have one, nor a space in the box for one.  I believe those are only included with another Surface product like the book model.

From the point of view of having two of these laptops.  If you’re looking to use that pen for more than a different way of pointing, you’d be better served with one of the models that fold down flat.  It would be a pain to try and write on the laptops screen as it only opens up as far as shown in the listing.

Question 2

Which Generation laptop it is ? Is it Surface laptop2 ? When did this Generation laptop released?

Accepted Answer

It's a gen 1, originally released in 2017. Primary difference between the new ones seems to just be processor generation. I'm sure the board has some differences as well but they are probably negligible. I just got one about two weeks ago and it's an outstanding computer.

Question 3

Does it have Windows Hello?

Accepted Answer

Yup, and it works really well for me.

Question 4

Is there a USB port?  If not, what is the best option dock for this unit?

Accepted Answer

Yes, this does have a single USB port.
It depends on what you are looking for when you dock.  This single USB port will not get you very far.  Microsoft sells a dock for the Surfact that plugs into the magnetic side connector where you would normally connect your power supply.  This is where the magic happens.
This dock provides multiple mini-DP and USB 3.0 ports, allowing it to act as a desktop.
This dock also provides what I wish Microsoft would have provided on the Surface--Gigabit Ethernet.  My house is completely wired for this.

Question 5

Is this a good option for Paintshop photo editing?

Accepted Answer

With powerful software such as Gnu Image Manipulator Program and Adobe Photoshop this computer will run slower than you will want for professional use. 
I would suggest a newer more loaded Microsoft Surface if your primary use is photo editing.

Question 6

can I install windows 10 pro for free if I buy this? Or has that offer Microsoft had when this laptop first came out expired?

Accepted Answer

Hello Mike,

Thank you for contacting us in regards to your question.

This Microsoft Surface will come with Windows 10 Pro pre installed.

Thank you and have a nice day! 
Newegg Support

Question 7

what kind of storage is inside?

Accepted Answer

Hello there,

Thank you for contacting us in regards to your question. The Microsoft Surface Laptop would have a Solid State drive or SSD that is in the M.2 form factor. However, it does not list the type of M.2 SSD being used and we recommend contacting the manufacturer for more information.

Thank you, 
Newegg Support

Question 8

is there a SD port?

Accepted Answer

No, there is not.

Question 9

Do you have a color option?

Accepted Answer

Hello, Thank you for contacting us in regards to your question. This particular product is being offered through a Newegg Marketplace Seller. For more information, please contact them directly through their Seller Profile page. https://www.newegg.com/IPC-Store/about Thank you, Newegg Support

Question 10

Hope this product is the brand new, sealed one and NOT open box or so?

Accepted Answer

Hello,

Thank you for contacting us in regards to your question.

This Microsoft Surface Laptop is new.

Thank you and have a nice day! 
Newegg Support

Brand	Microsoft
Series	Surface Laptop
Model	JKR-00036

Color	Burgundy
Other Features	Security: TPM chip, Enterprise-grade protection with Windows Hello face sign-in Sensor: Ambient light sensor

CPU Type	Intel Core i7 7th Gen
Processor Name	Intel Core i7-7660U
Core Name	Kaby Lake
Turbo Frequency	Up to 4.00 GHz
Number of Cores	Dual-core Processor
CPU L3 Cache	4 MB

Screen Size	13.5"
Touchscreen	10 point multi-touch
Resolution	2256 x 1504
Display Features	201 PPI 3.4 million pixels Aspect ratio: 3:2 Corning Gorilla Glass 3

GPU/VPU	Intel Iris Plus Graphics 640
Video Memory	Shared system memory
Graphic Type	Integrated Card

Microsoft Surface Laptop JKR-00036 Intel Core i7 7th Gen 7660U (2.50 GHz) 16 GB Memory 512 GB SSD Intel Iris Plus Graphics 640 13.5" Touchscreen Windows 10 Pro 64-bit

Learn more about the Microsoft JKR-00036

Customer Reviews of the Microsoft JKR-00036

Warranty & Returns

Warranty, Returns, And Additional Information

Warranty

Return Policies

Manufacturer Contact Info

WLAN	802.11ac Wi-Fi wireless networking, IEEE 802.11 a/b/g/n compatible
Bluetooth	Bluetooth 4.1

USB	1 x USB 3.0
Video Port	1 x Mini DisplayPort
Other port	Surface Connect
Audio Ports	3.5 mm headphone jack

Audio	Stereo microphones
Speaker	Omnisonic speakers with Dolby Audio Premium

Touchpad	105 mm x 70 mm, glass, Multi-touch gesture support
Keyboard	Alcantara fabric keyboard (English) Full keyboard with "Chiclet" style, 1.6 mm travel, 19 mm pitch, backlit, 0.2 mm dish
Backlit Keyboard	Backlit
Webcam	Windows Hello face sign-in camera 720p HD camera (front-facing)

Battery	Lithium Polymer
Battery Life	Up to 14.5 hour(s) of video playback

Memory
Memory	16GB
Memory Speed	LPDDR3 1866

General
Style	Thin and Light
Type	Mainstream
Usage	Consumer

Dimensions & Weight
Dimensions (W x D x H)	12.13" x 8.79" x 0.57"
Weight	2.83 lbs.

Item#: N82E16834735749