Are the bristles safe for sensitive gums? Where to buy replacements?
Absolutely! We offer both "Soft" and "Super Soft" replacement heads tailored for delicate enamel. Simply search "SAKYPRORAL replacement heads" on to customize your comfortable clean!
Why does the smart screen sometimes show I missed a spot even if I brushed there?
Our smart chip tracks angle and coverage. For accurate results, hold the brush at a 45° angle to your gums and clean each zone for at least 15 seconds. This strict algorithm helps build perfect brushing habits!
Why doesn't the smart screen map reset immediately after I finish brushing?
This is a smart memory feature! When turned on, it displays your previous session to remind you of missed spots. The map will automatically reset and track your new progress the exact moment you start your next brushing session.
Why does my toothbrush shut off automatically after only 1.5 minutes?
Check your current setting! Our "Fast" mode is specially designed for a quick clean with a built-in 1.5-minute timer. Other modes run for the standard 3 minutes.
What should I do if the toothbrush won't turn on or stops working
We stand behind our quality! Every SAKYPRORAL brush includes a 1-Year after-service. For any battery or technical issues, find us via your Order Page. We'll immediately send a free brand-new replacement—no need to return the original!
Are the bristles safe for sensitive gums? Where to buy replacements?
Absolutely! We offer both "Soft" and "Super Soft" replacement heads tailored for delicate enamel. Simply search "SAKYPRORAL replacement heads" on to customize your comfortable clean!
Why does the smart screen sometimes show I missed a spot even if I brushed there?
Our smart chip tracks angle and coverage. For accurate results, hold the brush at a 45° angle to your gums and clean each zone for at least 15 seconds. This strict algorithm helps build perfect brushing habits!
Why doesn't the smart screen map reset immediately after I finish brushing?
This is a smart memory feature! When turned on, it displays your previous session to remind you of missed spots. The map will automatically reset and track your new progress the exact moment you start your next brushing session.
Why does my toothbrush shut off automatically after only 1.5 minutes?
Check your current setting! Our "Fast" mode is specially designed for a quick clean with a built-in 1.5-minute timer. Other modes run for the standard 3 minutes.
What should I do if the toothbrush won't turn on or stops working
We stand behind our quality! Every SAKYPRORAL brush includes a 1-Year after-service. For any battery or technical issues, find us via your Order Page. We'll immediately send a free brand-new replacement—no need to return the original!