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Is it possible to replace the battery in the tracker?
Yes, the Tukio Lucid tag is equipped with a CR2032 battery, which you can easily replace when needed. When the battery is low, Tukio tracking device will notify you to replace the battery.
How do I add my Tukio Lucid tag device to Apple's Find My app?
Press and hold the button on Lucid tag for 3s, you will hear a tone. Open the "Find My" app and tap ltems > + > Add Other ltem. "Find My" app will find your Lucid tag device. Follow the on screen prompts to complete setup.
Can not connect?
[Step 1] Check iPhone network & Bluetooth: Make sure the iPhone network is working properly and Bluetooth is turned on.
[Step 2] Reset the tag: Quickly press the button 4 times, hold 5th press until tone for factory reset and re-pair in Find My app.
Is Tukio Lucid tag certified by Apple?
Yes, it is certified and works seamlessly with the "Find My" app and network.
What is Apple Find My app and Find My network?
Find My app is a pre-installed app on device from Apple. It allows you to locate Tukio Lucid tag via the find My network, which is a network of hundreds of millions of Apple devices to detect missing devices or items nearby and report their location.

Is it possible to replace the battery in the tracker?
Yes, the Tukio Lucid tag is equipped with a CR2032 battery, which you can easily replace when needed. When the battery is low, Tukio tracking device will notify you to replace the battery.
How do I add my Tukio Lucid tag device to Apple's Find My app?
Press and hold the button on Lucid tag for 3s, you will hear a tone. Open the "Find My" app and tap ltems > + > Add Other ltem. "Find My" app will find your Lucid tag device. Follow the on screen prompts to complete setup.
Can not connect?
[Step 1] Check iPhone network & Bluetooth: Make sure the iPhone network is working properly and Bluetooth is turned on.
[Step 2] Reset the tag: Quickly press the button 4 times, hold 5th press until tone for factory reset and re-pair in Find My app.
Is Tukio Lucid tag certified by Apple?
Yes, it is certified and works seamlessly with the "Find My" app and network.
What is Apple Find My app and Find My network?
Find My app is a pre-installed app on device from Apple. It allows you to locate Tukio Lucid tag via the find My network, which is a network of hundreds of millions of Apple devices to detect missing devices or items nearby and report their location.