After the product connects for the first time, it fails to reconnect automatically afterward. What could be the reason?
This issue might stem from the mobile device's software version. For instance, newer phones with higher OS versions may experience compatibility problems, requiring manual reconnection.
Why are the product's volume buttons unresponsive?
This may be due to faulty button contacts or a mobile device version issue. If this occurs, try using another phone to determine if the problem stems from the version.
Why is the product's battery life so short?
Battery life varies based on usage scenarios and applications. Therefore, actual battery duration should only be used as a reference.
What should I do if the product arrives damaged or malfunctions?
Every APEKX set undergoes rigorous testing before shipment. If you receive damaged parts or encounter issues during use, please contact order support for assistance.
With its persistent pursuit of sound quality and stable wearing method, APEKX focuses on wireless earbuds in sport and fitness. APEKX provides pro sports earbuds without falling worries to people who want to enjoy awsome music in sport.
Earhook Designed Earbuds
Bluetooth Receiver
Selfie Monitor Screen
What do we provide?
We provide high quality sports wireless earbuds which are wearing stably, sounding well and playing persistently.
What makes our products unique?
We have our own team of engineers. We designed our own product and we keep improving according to the suggestion of our valued customers.
After the product connects for the first time, it fails to reconnect automatically afterward. What could be the reason?
This issue might stem from the mobile device's software version. For instance, newer phones with higher OS versions may experience compatibility problems, requiring manual reconnection.
Why are the product's volume buttons unresponsive?
This may be due to faulty button contacts or a mobile device version issue. If this occurs, try using another phone to determine if the problem stems from the version.
Why is the product's battery life so short?
Battery life varies based on usage scenarios and applications. Therefore, actual battery duration should only be used as a reference.
What should I do if the product arrives damaged or malfunctions?
Every APEKX set undergoes rigorous testing before shipment. If you receive damaged parts or encounter issues during use, please contact order support for assistance.
With its persistent pursuit of sound quality and stable wearing method, APEKX focuses on wireless earbuds in sport and fitness. APEKX provides pro sports earbuds without falling worries to people who want to enjoy awsome music in sport.
Earhook Designed Earbuds
Bluetooth Receiver
Selfie Monitor Screen
What do we provide?
We provide high quality sports wireless earbuds which are wearing stably, sounding well and playing persistently.
What makes our products unique?
We have our own team of engineers. We designed our own product and we keep improving according to the suggestion of our valued customers.