How to print different paper size on printer?
Find the paper size switch on the left of the paper bin
Switch it to 216 (upper) can print US Letter Paper
Switch it to 210 (bottom) can print A4 Paper
Note: This printer only support Thermal Paper and Tattoo Transfer Paper
Why is the printer printing blank papers or print light?
It may because the paper is installed incorrectly. Please maker sure the paper with black markings faces downwards
If the indicator light flashes red, means the device enter low-power mode and needs to be charged; or print quality may be affected.
Why does the printer print incomplete?
The position of the paper is not correct. The two ends of the paper need to be on the same straight line to ensure that the printing is not offset
Please check that the paper size you choose on APP or Computer are match the paper you use.
Why can't I install the computer driver?
1. Make sure the printer is powered on, connect the PC & printer with USB cable in the package.
2. If the computer prompts that this driver is not an official legal software, please turn off the firewall and other protection software before install.
Why can't I print with my computer after installing the driver?
1. Uninstall driver and Enter"setting"-"Devices"-"Printer & scanners" to remove the Printer D810 then restart your computer
2. Connect Printer & PC via USB and reinstall the driver
Work with POLONO Thermal Portable Printer
 POLONO Thermal Printer |  8.5x11 inch Thermal Paper |  8.5inchx7m Thermal Paper |  8.5x11 inch Thermal Paper |  P31S Label Maker Machine |  8.5inchx7m Thermal Paper |  Tattoo Transfer Paper | |
|---|---|---|---|---|---|---|---|
Customer Reviews | — | — | — | — | — | — | — |
Price | — | — | — | — | — | — | — |
Pack | 1 Priner+20 Sheets Paper | 100 Sheets | 4 Rolls | 200 Sheets | 1 Priner + 1 Roll Labels | 200 Sheets | 25 Sheets |
Color | Black | White | White | White | White | White | Blue |
Size | 12.99"D x 3.35"W x 3.15"H | 8.5"x11"(216mm x 279mm) | 8.5 inch x 7m (216mm x 7m) | 8.5"x11"(216mm x 279mm) | 5"D x 2.6"W x 3"H | 8.5 inch x 7m (216mm x 7m) | 8.5"x11"(216mm x 279mm) |
Style | Portable Printer | Thermal Paper-Single Paper | Thermal Paper-Roll Paper | Thermal Paper-Single Paper | Bluetooth Thermal Printer | Thermal Paper-Fold Paper | Tattoo Transfer Paper |
Compatible with | Phone/Windows/Mac | POLONO D810 Portable Printer | POLONO D810 Portable Printer | POLONO D810 Portable Printer | iOS 13+/Android | POLONO D810 Portable Printer | POLONO D810 Portable Printer |
High Quality | ? | ? | ? | ? | ? | ? | ? |
How to print different paper size on printer?
Find the paper size switch on the left of the paper bin
Switch it to 216 (upper) can print US Letter Paper
Switch it to 210 (bottom) can print A4 Paper
Note: This printer only support Thermal Paper and Tattoo Transfer Paper
Why is the printer printing blank papers or print light?
It may because the paper is installed incorrectly. Please maker sure the paper with black markings faces downwards
If the indicator light flashes red, means the device enter low-power mode and needs to be charged; or print quality may be affected.
Why does the printer print incomplete?
The position of the paper is not correct. The two ends of the paper need to be on the same straight line to ensure that the printing is not offset
Please check that the paper size you choose on APP or Computer are match the paper you use.
Why can't I install the computer driver?
1. Make sure the printer is powered on, connect the PC & printer with USB cable in the package.
2. If the computer prompts that this driver is not an official legal software, please turn off the firewall and other protection software before install.
Why can't I print with my computer after installing the driver?
1. Uninstall driver and Enter"setting"-"Devices"-"Printer & scanners" to remove the Printer D810 then restart your computer
2. Connect Printer & PC via USB and reinstall the driver
Work with POLONO Thermal Portable Printer
POLONO Thermal Printer | 8.5x11 inch Thermal Paper | 8.5inchx7m Thermal Paper | 8.5x11 inch Thermal Paper | P31S Label Maker Machine | 8.5inchx7m Thermal Paper | Tattoo Transfer Paper |
|---|---|---|---|---|---|---|
| Customer Reviews | ||||||
| — | — | — | — | — | — | — |
| Price | ||||||
| — | — | — | — | — | — | — |
| Pack | ||||||
| 1 Priner+20 Sheets Paper | 100 Sheets | 4 Rolls | 200 Sheets | 1 Priner + 1 Roll Labels | 200 Sheets | 25 Sheets |
| Color | ||||||
| Black | White | White | White | White | White | Blue |
| Size | ||||||
| 12.99"D x 3.35"W x 3.15"H | 8.5"x11"(216mm x 279mm) | 8.5 inch x 7m (216mm x 7m) | 8.5"x11"(216mm x 279mm) | 5"D x 2.6"W x 3"H | 8.5 inch x 7m (216mm x 7m) | 8.5"x11"(216mm x 279mm) |
| Style | ||||||
| Portable Printer | Thermal Paper-Single Paper | Thermal Paper-Roll Paper | Thermal Paper-Single Paper | Bluetooth Thermal Printer | Thermal Paper-Fold Paper | Tattoo Transfer Paper |
| Compatible with | ||||||
| Phone/Windows/Mac | POLONO D810 Portable Printer | POLONO D810 Portable Printer | POLONO D810 Portable Printer | iOS 13+/Android | POLONO D810 Portable Printer | POLONO D810 Portable Printer |
| High Quality | ||||||
| ? | ? | ? | ? | ? | ? | ? |
POLONO D810
POLONO D810 Portable Printer
POLONO D810
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POLONO D810 Portable Printer