How do I charge this tracking card, and how do I know when it’s fully charged?
This tracker card charges wirelessly. When the green light turns on, it means it’s fully charged. Please note that a wireless charger isn’t included in the package.
Why can't I charge the tracker card?
Please make sure your wireless charger is working properly. Place the tracker card with the button facing up, and align the wireless charging icon on the card with the center of the charger's coil. A red light will appear when the card is charging.
Why can't I connect the tracker card to my phone?
Make sure Bluetooth is on. Reset tracker card (press 4 times, then hold until melo). Short-press 5 times to turn off, then long-press to turn on. Connect via Apple Find My (iPhone) or Google Find My Device (Android).
Will the tracker card demagnetize or interfere with my credit cards?
No, the tracker has no magnets and won’t demagnetize or interfere with your cards. It has enough metal to attach to a MagSafe charger and receive power safely.
Can I use KINDEEP tracker card in an RFID-blocking or magnetic wallet?
Yes. RFID shielding doesn’t block Bluetooth, but metal materials may weaken the tracker card’s signal. We recommend testing it based on your wallet’s material and placement.
How do I charge this tracking card, and how do I know when it’s fully charged?
This tracker card charges wirelessly. When the green light turns on, it means it’s fully charged. Please note that a wireless charger isn’t included in the package.
Why can't I charge the tracker card?
Please make sure your wireless charger is working properly. Place the tracker card with the button facing up, and align the wireless charging icon on the card with the center of the charger's coil. A red light will appear when the card is charging.
Why can't I connect the tracker card to my phone?
Make sure Bluetooth is on. Reset tracker card (press 4 times, then hold until melo). Short-press 5 times to turn off, then long-press to turn on. Connect via Apple Find My (iPhone) or Google Find My Device (Android).
Will the tracker card demagnetize or interfere with my credit cards?
No, the tracker has no magnets and won’t demagnetize or interfere with your cards. It has enough metal to attach to a MagSafe charger and receive power safely.
Can I use KINDEEP tracker card in an RFID-blocking or magnetic wallet?
Yes. RFID shielding doesn’t block Bluetooth, but metal materials may weaken the tracker card’s signal. We recommend testing it based on your wallet’s material and placement.