EncorePro 500 Digital series wired contact center headset, from Poly
The headset for call center heroes
Designed and engineered just for them, it’s everything your contact center representatives would ever want in a headset. Experience sharp, crystal-clear speech delivered to the other side. Count on the durable build that withstands heavy use. This headset also has superlight, great-fitting design, and built-in hearing protection, which will make the agents happy.
This EncorePro HW520D model has an over-the-head, binaural wearing style, and connects to your PC via DA90 audio processor (sold separately).
Get incredible call clarity
Visual and tactile cues make sure you know when your flexible, noise-canceling microphone boom is well positioned for great voice pickup. And you get better sound quality and clearer conversations through our voice-optimized frequency response that focuses in on the sound of voices.
Count on durability and reliability
These headsets feature durable design for all-day use in the contact center, with less breakages and downtime to save the organization time and money.
Enjoy comfort and control
Ensure your employees are comfortable and ready to represent your brand at their best. Premium design and light weight combine to deliver our best-selling contact center headset.
Simplify Management
Make it easy for your IT team to monitor, manage and maintain headsets and track detailed device insights with centralized Plantronics Manager Pro software (an additional service).
Built for Compatibility
All Poly USB contact center solutions are compatible with the most popular voice platforms – we just work. Poly solutions provide excellent audio quality for you and your customer – no matter your platform of choice.
Poly is certified (when offered) with all major communication platforms.
Plantronics EncorePro HW520D
Brand New
Includes Two Year Warranty
Product # 203192-01
The Plantronics EncorePro HW520D headset is the next generation of the most popular over-the-head binaural headset that offers blending luxurious comfort with superior audio clarity and sleek, elegant looks. The headset delivers unprecedented style and performance to customer service centers and offices, that is designed for the future and built on experience. The Plantronics EncorePro HW520D has soft comfortable ear pads for all-day wearing comfort, aircraft-grade aluminum joints that deliver durability and reliability along with a flexible mic with visual and tactile positioning guides for precise positioning and clearer conversations taking comfort to a new level.
The flexible microphone ensures precise positioning that enables optimal noise cancellation so customers hear every word. With DA90 USB audio processor and Plantronics Manager Pro offers a fully integrated audio and asset management solution for customer service centers. This adjustable fit headset comes with inventory management streamline that reports digital serial number to Plantronics Hub and Plantronics Manager Pro.
EncorePro HW520D Features:
Over the Head Headset
Dual Earpiece
Digital Headset
Inventory Management- Remotely Monitor, Manage, and Maintain Audio Devices Company-wide
- Generate Inventory and Usage Reports to Streamline Asset Management
- Remotely Adjust Setting Configurations and Lock in Regulatory Compliance Settings
Reports Digital Serial Number to Plantronics Hub
Next-generation Custom Microphone
Convenient Flexible Boom
Lightweight Design
SoundGuard Technology
Wideband Audio
Requires DA90 USB Audio Processor
- For PC Connectivity
Plantronics Manager Pro
Unibody Boom, Intuitive Bendability Markings
Tactile, Visual & Audible Boom Positioning
Aircraft-Grade Aluminum Joints
- Adds Structural Integrity between Earpieces & Headband for Maximum Durability
Elegant, Super-lightweight, Robust Design and Soft Audio-optimized Ear Cushions
Laser-Welded Construction & Metal Joints
- Provides Unbeatable Toughness & Durability
Connects To:
