Question 1

Is this unit compatible with ViOP systems?

Accepted Answer

We have a voice over ip phone system and i use the Savi 700 series on our phones. It is not so much if it is compatible with Voip as is it compatible with your phone. We use the lifter and not the cable and we have NEC phone system. I love it becasue i can connect my cellphone in the morning and i dont need to carry my phone all over the place during the day.

Question 2

What will I need to purchase in addition to this Plantronics, in order to make it work with my Polycom VVX? I see it has a cord that implies it hooks the headset to the phone. Is this all I will need?

I have one of these already. When I purchased the headset, I had to buy a cord (APP-51) to connect these together. Will I still need to buy this cord ?

Accepted Answer

I know for sure the APP-51 works with the Soundpoint IP phone systems, like the IP450 and IP650, but I'm not sure about the VVX. Nevermind. The APP-51 IS compatible with the VVX. I can't link the compatibility guide on here but go to the plantronics site and under support, click on compatibility guide.

Question 3

does this include avaya phone connection cord?

Accepted Answer

I want to say it does.  I have mine connected to an Avaya 9600 series phone as well as to my PC for Skype/WebEx calls.  Works great for both!

Question 4

Does this require a lifter?

Accepted Answer

Not sure what you mean by a "lifter".  The headset connects to your pc via USB and to a mobile phone via bluetooth.  There are buttons on the stand that allow you to answer the individual lines, or you can answer using a button on the headset.  I've been using the w740 for a few weeks now, and I absolutely love it.

Question 5

what is included in the box?

Accepted Answer

I believe (it's been a while since I bought) it includes the headset, all the cords to connect to your phone, base, 3 earpieces that fit around ear plus a headband for over the head option.

Question 6

I need a headset for a desk phone with a landline.  will the W740 work for that?

Accepted Answer

Yes.  We have multiple Savi W740 headsets that are connected to call center landline phones.

Question 7

this price is so low compared to other online stores - does it come with the four headset options?

Accepted Answer

The headpiece has three ways (that I can remember off the top of my head) to hook to your ear; the over the ear piece, headband, and over the neck.

Questions & Answers