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Mushkin Enhanced Chronos 2.5
  • Verified Owner
  • neweggOwned For: more than 1 year

1 out of 5 eggs A terrible product, a terrible company. 03/12/2014

This review is from: Mushkin Enhanced Chronos 2.5" 240GB SATA III MLC Internal Solid State Drive (SSD) MKNSSDCR240GB

Pros: They work great when they work. Which isn't often.

Cons: I've had to RMA these drive(s) twice now. I provided proof of purchase, and my information on the 1st RMA. Yet, Mushkin wants proof of purchase again, even though, they already have my information, I know this because one of their employees mistakenly verified my old address over the phone. They do this is so they don't have to RMA your products, had you not kept your receipt. Luckily, I bought through, and they keep extensive records and provide stellar service.

Upon my 2nd RMA with Mushkin, they sent my drive(s) to the wrong address. They made no attempt to contact me, or let me know what had happened. So, two weeks later. When I could actually get someone to return my emails and phone calls. They agreed to upgrade my drive(s). They offered to pay shipping, and overnight my drives due to them making the mistake.

Three days later, no drives, no call from Mushkin. I called to ask what was going on and I spoke to an incredibly rude, terse, and outright ghetto individual by the name of Briana Wallace. Briana very snidely assured me that they never agreed to upgrade my drives, and that their was nothing in their notes to reflect an upgrade. Briana also informed me that they had overnighted my drives three days ago, but they’re not going to arrive for another two days. So, a total of 5 days.

I've asked to have a manager call me post haste, currently pending, and patiently awaiting his/her phone call. I seriously doubt, I’ll get a call from a manager if I get a call at all.

Other Thoughts: This company is totally unscrupulous, they count on you loosing your receipts, so they don't have to honor their warranty process. They don't return your phone calls and emails within a timely manner. Their employees are very rude and combative. They'll outright lie to you, so make so you record all of your emails and, if possible, your phone calls with them.

If I could give anyone any advice at all; DONT DO BUSINESS WITH MUSHKIN!

Mushkin Enhanced Chronos 2.5
  • Verified Owner
  • neweggOwned For: more than 1 year

Pros: This little drives were great, fast, and reliable for the length of a year.

Cons: They always required firmware updates to work properly . They were a bit intermittent from the day I'd installed them, but I had a solid year out of both drives before they took a dump.

Other Thoughts: Currently going through RMA process, will update on that after the RMA.

Alpine Swiss ASW172 Men's Leather Wallet Bifold Trifold Hybrid Foldout ID Euro Traveler
  • Verified Owner
  • neweggOwned For: 1 week to 1 month

Pros: It's a great leather wallet for the price

Cons: It doesn't have a double ID flap, hence the huge discount...


frank R.'s Profile

Display Name: frank R.

Date Joined: 10/26/10

  • Reviews: 11
  • Helpfulness: 6
  • First Review: 12/01/11
  • Last Review: 03/12/14
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