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Samsung Galaxy Note II N7100 16GB 3G White Unlocked Cell Phone w/ 5.5
  • neweggOwned For: 1 month to 1 year

Pros: When it worked, it was awesome: quick, responsive, and an awesome screen. Slapped in a 64GB card in there and all was good. Every other phone looked like a toy in comparison.

Cons: Very Poor Durability; No warranty service - just the typical run around about how they are not responsible for my phone although they are happy to have a brand-name presence in the U.S. and to sell their products here.

Other Thoughts: Here's my e-mail correspondence thus far from Samsung "Customer Service":

Recently, my wonderful Samsung Galaxy Note 2 became unresponsive and will not power on. I've been trying to get it serviced under warranty and as of late, I've been given the run around from the US center and two of the centers in the UK. The worst offender seems to be the Intercity center in the UK who didn't respond to me until I had to follow-up and did not even give me a name as to whom I was being serviced, and to give me a ridiculous response as to ask me for my IMEI number and after giving it to them saying that they do not service phone outside the UK. Why ask me for the IMEI number in the first place if they knew they didn't service phones outside the UK when I TOLD them I was outside the UK living in California, USA.

I am getting the distinct impressing that customer service is not one of Samsung's top priority.

Hopefully, I've finally arrived at someone who will take responsibility and assist me.

All the information regarding my situation, the phone numbers and Galaxy Note 2 information are included in the e-mail string below. Basically, here's what I told the first UK customer service rep.:

I am experiencing serious issues with my Samsung Galaxy Note 2 (Model: GT-N7100) that was purchased on November 5, 2012. I am located in the USA, specifically in California and was instructed by one of your colleagues to contact your center for service (please refer to the e-mail conversation at the bottom).

A couple days ago, I noticed my phone rebooting itself earlier in the afternoon but it worked fine afterwards however, it never self-rebooted without any intervention from me before. Later on that evening, when I went to wake it up from stand-by, I heard a popping noise and the screen would not turn on. I then tried plugging it into the charger, but neither the LCD responded nor did the red charging light turn on. The phone is basically dead, i.e. unresponsive to anything even when doing a hard reset there is no response.
To this conclusion, the third (and final) UK center stated they refused to help me because the country of origin of my phone (as I was surprised to hear) was Czechoslovakia. And as you can guess, they happily punted me over there. It's been over 2 weeks I've been without my phone and dealing with 5 difference Samsung "Customer Service" (should be "Customer NO Service) centers, only to have the door slammed in my face.

I loved (past-tense) Samsung products & this is the first one I had to have serviced only to find that there is NO service. Say what you want about Apple products but at least they stand behind their products. I shall be looking elsewhere in the future for my electronic needs and home appliances.

Good luck to all who chooses to buy their products and I do not wish my experience on anyone.

TP-LINK TL-SG1016D 10/100/1000Mbps Unmanaged 16-Port Gigabit Desktop/rackmountable Switch, Metal case, Power-Saving
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

Pros: I haven't bench-marked the transfers speeds but large and multiple small file transfers between my computer and NAS have been quick. I've utilized every port with mixed-speed connections and have not had any issues. It has been sitting in my junction box upstairs since purchase and it's been a "set-it-and-forget-it" process. It's metal, fanless and fits in my junction box for my home network of computers and peripherals. I've had my doubts but this switch has performed like a champ. I like the fact that it has a metal casing rather than plastic being that it is a fanless design. If it's overheating in my junction box, I wouldn't know because my network has been running smoothly since installation.

Cons: none

Other Thoughts: I will update this review if problems creep up.


Anonymous's Profile

Display Name: Anonymous

Date Joined: 06/01/04

  • Reviews: 2
  • Helpfulness: 1
  • First Review: 02/09/13
  • Last Review: 05/24/13
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