Joined on 03/06/13
Disappointed
Pros: High capacity at a low price with free shipping. Software to automate backup process.
Cons: Software from Western Digital advertised as being able to clone a hard drive to a USB connected drive such as this My Passport unit is wrought with issues. Booting from USB has many issues so even a good image may not boot and Western Digital Tier 2 tech support tells me that the image may not be perfect when cloning to USB anyway. In a nuthshell, in order to use the Western Digital Acronis cloning software for a My Passport drive you need to connect it to the laptop with a device like a Sabrent USB-DSC5 USB to SATA adapter in order to get a configuration that "should" work (but still isn't guaranteed). In the end therefore the Western Digital My Passport has no value add over any other maker's drive of that capacity which is a shame.
Overall Review: The Western Digital support website entries for Acronis software actually show it being used to close an internal hard drive to a USB connected drive even though booting from a USB drive is wrought with issues and they don't actually "support" or "guarantee" that process will work. The manual shows the same examples as the website. Very misleading, I had read the Acronis manual before I purchased this USB drive and was very disappointed when things went south in a hurry.
tick tick tick
Pros: Inexpensive with free shipping
Cons: Defective. After 1 day of use the drive started to tick whenever I launched a new program on my laptop. Western Digital tech support advised returning it immediately as it "may fail at any moment". Wasted a whole day doing the OS install, Windows updates and program installation to find out the next day the drive was bad. Very disappointed
Overall Review: I expected more from Western Digital.