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Cooler Master NotePal U2 PLUS - Laptop Cooling Pad with Two Configurable High Performance Fans - Black
  • neweggOwned For: more than 1 year

Pros: Cooler Master contacted me in response to my review of their product on NewEgg. Both of my fans failed within the time frame of the warranty, but I failed to contact CM before the warranty had expired. Despite this, they still honored the warranty and replaced my broken fans absolutely free. In addition, the replacement fans were of a higher quality. They are heavier, contain metal wire frame guards instead of the metal mesh type that came with my cooling pad, and the wiring was shorter thus making it the perfect length when plugged into my USB port whereas before, there was too much length and the wires would bunch, kink, and overall a general nuisance.It's been two months and the fans are still working great. Thanks, Cooler Master!

Cons: I still don't like that the front edge of the cooling pad/stand can't rest flush on the surface the pad/stand is sitting on if you mount a fan on the extreme lower right corner which is where I need the fan to be in order to keep my GPU cool. Otherwise the laptop overheats and shuts down while gaming.

Other Thoughts: This review is an update to the previous review I gave of this product here:

Cooler Master NotePal U2 PLUS - Laptop Cooling Pad with Two Configurable High Performance Fans - Black
  • neweggOwned For: 1 month to 1 year

Pros: - Lightweight
- Aluminum
- Quiet
- Customizeable fan placement

Cons: The biggest problem with this model is the most important, the fans. I've had this thing for only 8 months and the fans have already started to fail. One of them won't spin unless I "give it a nudge" manually or with compressed air. The other fan has begun to slow down and I'm sure will soon be in the same state as the other.

No speed control. I want the fans to spin much faster, similar to the average desktop fan.

If you place a fan at the extreme bottom of the grid, it will prevent the frame from resting on the surface you are using and the entire laptop cooler will be held up by the fan. This prevents the fan from pulling in enough air to spin at full speed. I have had to prop the lower section up to give the fan enough space to operate properly. I need the fan to be in the lower right of the grid because that is where my GPU is located.

Other Thoughts: After trying three different cooling pads, I think I will have to design and build my own, as none of the laptop coolers I have tried, or looked at, have all of the features I am looking for, or they are poorly designed and fail quickly.


Chris K.'s Profile

Display Name: Chris K.

Date Joined: 12/14/04

  • Reviews: 2
  • Helpfulness: 0
  • First Review: 07/14/14
  • Last Review: 03/29/15
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