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ASRock Fatal1ty X99 Professional Gaming i7 LGA 2011-v3 Intel X99 SATA 6Gb/s USB 3.1 USB 3.0 ATX Motherboards - Intel
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

3 out of 5 eggs Below Average Experience. Slipping Customer Service. 01/07/2017

This review is from: ASRock Fatal1ty X99 Professional Gaming i7 LGA 2011-v3 Intel X99 SATA 6Gb/s USB 3.1 USB 3.0 ATX Motherboards - Intel

Pros: • Looks nice and sleek with good construction and components.

• Great feature-set. Technically one of the best i7 boards out there if it works out for you.

Cons: • Creative Audio is more annoying and poorly done than anything else. The software creates echos with its default settings. I just disabled it entirely because it's so poorly designed.

• BIOS is maddeningly stupid to set up. The worst UEFI Bios I've used so far and it loves to drop fan profiles if you changed virtually any other setting after setting the fans up.

• For whatever reason that neither I nor ASRock have been able to figure out, this board - often randomly - takes an inordinate amount of time to POST. Anywhere from 2 to 35 seconds. I've replaced and removed drives, done every configuration under the sun and it always randomly posts. Average time is 10 seconds but still far too unacceptable when using a M.2 drive and cheaper motherboards post nearly instantly once set up.

• ASRock's customer service has definitely slipped. Inconsistent, often rude answers that are equally uninformed and pointless. You can message them from the UEFI BIOS, which also sends all your hardware and configuration information, (Which I absolutely love) but this form of communication takes the longest to get a response from and then it's discourteous and unhelpful.

• Motherboard markings are extremely hard to read; which I suppose was done to make the board look nicer once installed and done, but for the first-time setup and poor documentation it can be a trying initial setup.

• My board only came with 1 antenna for the wi-fi. Asrock doesn't offer support in this way so in order to get the other antenna I would have to RMA the entire board back to Newegg. Pretty ridiculous and few companies treat their customers this way these days.

• ASRock's website is rather annoying to explore and get drivers for, at least with this motherboard.

• ASRock's rebate program will be the second worst I've dealt with if they actually give me my rebate, or the absolute worst if they don't follow through. They've had my claim in "processing" for 3 months now. Typical waiting period for rebates from trusted companies take 1 month to process and maybe 2-4 weeks to send the rebate. Given how poorly ASRock's customer service has treated me, I am not holding out hope for their rebate program to work much better.

Other Thoughts: I've used ASRock quite a few times now in builds for myself and others. I used to see them beat ASUS and others in customer service and user experience quality. But this has been one of the worst motherboard experiences I've had and it destroyed the trust I used to have in ASRock due to their now poor customer service.

The board itself is fairly competent -once set up-, outside of UEFI BIOS quirks and the POSTing issue, but the customer service combined with the rebate program have left me fairly annoyed. ASRock used to provide a great bargain with great hardware and adequate CSRs. Now, you pay a premium and get less in every category. I simply cannot recommend this board or ASRock anymore.

Build Specs:
ASRock Fatal1ty X99 Professional Gaming i7 motherboard
Intel i7 6800K 3.4GHz processor
Corsair - Vengeance 32GB PC4-21300 DDR4 memory
ZOTAC GTX 1080 AMP! Extreme graphics card
Plextor M8Pe M.2 2280 512GB NVMe SSD
CORSAIR RMx Series RM850X 850W 80 PLUS GOLD power supply

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ARCTIC MX-4 Thermal Paste, Carbon Based High Performance Thermal Compound for All Coolers, Thermal Interface Material, 4 Grams
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

Pros: • Only 1-3C less cool than Arctic Silver but far more economical and practical.

• Non-conductive so no worries about freak accidents.

Cons: I honestly haven't had any cons with this paste yet. Older CPUs with this installed for over two years clean up easily, unlike arctic silver which dried out and baked in rather severely after only a year of use.

Other Thoughts: Even if this wasn't such a great bargain I'd still recommend it since it's newbie friendly and it works nearly as well as the premium stuff out there.

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Plextor M8Pe M.2 2280 512GB NVMe PCI-Express 3.0 x4 MLC Internal Solid State Drive (SSD) PX-512M8PeG
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

Pros: • Extremely fast, rivaling Samsung's latest by only being slightly slower but far more economical. (This applied at launch at least, now you're better off getting a Samsung drive if this one is priced the same)

• 5-year Warranty

• Heatsink is super thin and sleek looking. May provide compatibility issues with some builds, but it left enough clearance on my board. I would say that the heatsink is virtually useless outside of cosmetic looks but it does spread the heat whereas without it, there are hotter hot spots, but I wouldn't say it's worth the premium.

Cons: • No software available. Which is usually very helpful for monitoring and other reasons. This is a pretty large failing and if I didn't get this for a fairly great price it would have been a deal breaker for me, quite honestly. Now that Samsung seems to matching their 960 EVO's price with this drive, all the cost-savings Plextor made is hardly worth it.

• Not a con really, but it's worth noting that although the raw numbers for this drive are blistering fast, the real world experience is mixed. You'll only notice it for heavy data movement like in development situations or extraction of files. For gaming and boot times you won't notice a large difference compared to a SATA SSD drive most of the time. It's no fault of this drive but it's worth noting before you shell out extra cash.

Other Thoughts: At launch I was thrilled with this drive. It was a real bargain and it looked great with my motherboard. But now that Samsung has dropped the price of their competing drive while offering better hardware and software all around, it's hard to recommend this drive anymore. I'd only really recommend it if you get it a good bit cheaper than Samsung's.

Sequential Read (Q= 32,T= 1) : 2102.862 MB/s
Sequential Write (Q= 32,T= 1) : 1066.985 MB/s
Random Read 4KiB (Q= 32,T= 1) : 513.661 MB/s [125405.5 IOPS]
Random Write 4KiB (Q= 32,T= 1) : 403.428 MB/s [ 98493.2 IOPS]
Sequential Read (T= 1) : 1458.812 MB/s
Sequential Write (T= 1) : 1102.727 MB/s
Random Read 4KiB (Q= 1,T= 1) : 38.542 MB/s [ 9409.7 IOPS]
Random Write 4KiB (Q= 1,T= 1) : 154.712 MB/s [ 37771.5 IOPS]

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Matthew M.'s Profile

Display Name: Matthew M.

Date Joined: 11/20/04

Achievements:

  • neweggTop 1000 Reviewer
  • Reviews: 90
  • Helpfulness: 54
  • First Review: 10/18/06
  • Last Review: 01/15/17
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