Pros: The price is right... In theory should be able to use 20 hotswap drives.

Cons: Trouble with any/all drives actually running at full speed. All the drives I've used have been SATA III but mostly connect only at 1.5Gb/s - sometimes 3.0Gb/s. Very slow regardless of what speed is negotiated. I've tried several RAID controllers and even on-board SATA ports and all have trouble.<br><br>To use the case I finally just gave up and removed the backplanes and plugged each drive in directly using SATA and Power cables. All drives work at full 6Gb/s this way but no more hot-swap.<br><br>Do yourself a favor and look elsewhere.

Overall Review: I've emailed Norotek 11 times over the last 8 weeks asking if they'd sell me just the backplane pieces and if they had known issues from the time I bought the case... Not a single response even after receiving 'Read' receipts that my email had been read.<br><br>Maybe they have gone out of business? Or maybe they only care about selling the things and not actually following up? Just not worth the hassle. Spend a little more and get a case that works and has support after the sale.