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Okidata MC562w (62441904) Up to 31 ppm 1200 x 600 dpi USB/Ethernet/Wi-Fi Color Duplex Multifunction Laser Printer
  • neweggOwned For: 1 month to 1 year

Pros: Worked great for about six months.

Cons: After about six months an error message came up to change the drum. It was no where near the number of pages that should warrant a change, but I purchased a new drum unit (about $130) and changed it out. It has not worked since. The printer now does not recognize the toner. "K not installed properly" is the message for each color. After about three hours on the phone and having OKI send me a replacement drum, I had to take it in to be serviced. OKI then sends a message that all new toners must be installed to test the unit (the ones in it were already new). The cost for four new toners is about $530. The printer costs less than that. They refused to provide toners for testing. I will pick it up and drop it in the nearest dumpster and not waste money on another OKI product.

Other Thoughts: Don't buy an OKI printer.

Xerox Phaser 6500/N Color Laser Printer
  • neweggOwned For: 1 month to 1 year

1 out of 5 eggs Lasted less than six months 04/21/2014

This review is from: Xerox Phaser 6500/N Color Laser Printer

Pros: Worked fine for three months. It then required service from Xerox. After repaired, it worked another 30 days. Beautiful when it worked, but I expected more than four months.

Cons: I purchased this printer in September of 2013 and it ran fine for about three months. On average, I print about 30 pages including both color and B/W prints. It stopped printing in November of 2013 because there was a problem with the blue toner. I could not even print B/W until it was resolved. The Xerox technician came out and replaced a part and told me that this particular part was prone to go bad so I should expect to have to replace it again in a few months.

It ran flawlessly for about 30 days. In December of 2013 it stopped again with the same problem with blue toner. I put it aside and ordered a new, non-Xerox printer.

In April of 2014 I needed to print a few hundred B/W pages so I got the Xerox 6500DN out to try to print B/W. It was an effort to try to save some of the cost of the printer and toner I had invested in it. It printed successfully for about three hundred pages. The black ink began printing very light, but the change toner indicator never showed up. I changed the toner anyway. The printer still prints very, very light.

In short, this printer was used for less than six months and was a total waste of money. I strongly recommend you not buy it unless you simply enjoy frustration and throwing your money away.

OkiData MC362w MFP Wireless Color Multifunction Laser Printer
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

Pros: Worked great from day three to day 55.

Cons: Setup was difficult for a printer. Wireless had to be used to connect to the network.

After less than two months of service this printer will not power on. I contacted OKI and they gave me a list of repair facilities that I could take it to. The list included a school district that does not do repairs. The repair people on their list that I spoke with really did not want to have anything to do with it. I was asked by three of them why Oki did not simply replace it since it was so new.


David W.'s Profile

Display Name: David W.

Date Joined: 09/21/07

  • Reviews: 5
  • Helpfulness: 3
  • First Review: 10/24/13
  • Last Review: 01/05/15
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