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This review is from: ZyXEL NSA320 Diskless System 2-Bay Power Media Server
Cons: DOA, Bogus Factory Firmware...
Other Thoughts: I actually did not buy mine from Newegg :-) (Found a cheaper one a couple of weeks ago!), but it was DOA... Hey! ...that's what happen when you buy elsewhere :D
Anyway... The symptoms were: normal boot, as judged by the Led's, but unreachable through the Zyxel setup software. It also appeared to get a static IP address (192.168.1.5 in my case).
Before returning the NAS, you may want to try the following...
There is way to force flashing to the latest firmware with a USB key, see:
You have to download 2 zip files, plus the latest firmware (get it from Zyxel Support Download section) and extract them to the USB key. Shutdown the NAS... install the USB key... reboot... wait (you should see an orange led)... wait... wait... NAS stops by itself... remove the USB key... reboot... wait... wait... and voila!
Note 1: the NSA320 latest firmware 4.50(AFO.1)C1 is a .rar file, so you need a zip utility which supports .rar files.
The firmware (the large .bin file) should be renamed to ras.bin on the USB key.
Note 2, from the README file on the first utility: NSA-320, NSA-325 and TDC-HOMEDISK, rename "nsa310_check_file_C0.libzy.so" to "nsa310_check_file_C0", overwriting the original file (I just added a .bak extension to the original file before renaming the file).