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Asus VE248H Black 24
  • Verified Owner
  • neweggOwned For: 1 week to 1 month

Pros: Its bigger than my other 2 monitors.

Its gorgeous.

when i finally got the colors how i wanted them they looked great.

Cons: The first one I got had 4 dead pixels and a green stuck pixel in the center of the screen.

ASUS' customer service on their site is abysmal in the nicest terms.

Took 2 weeks for them to end up replacing the monitor and sending it back. During which they did not update me once while they had it so i had no idea when or even if I'd get it back within the month. Then when I got the email saying they where shipping something back(didnt tell me what), They didnt include a tracking number so i had no idea what type of shipping they where using or when i could possibly end up seeing it.

Other Thoughts: Honestly having 2 of these get a stuck pixel within 2 hours out of the box has angered me off to no end. I wasn't mad at all when it happened the first time, I just thought this happens there's nothing i can do but send it back. But after the 2 weeks of waiting with no updates and no feedback from the at all, THEN getting a new one and having an annoying stuck red pixel near the center of the screen after 2 hours of it being on, I'm just done with ASUS for now.

I'm asking neweggs customer service if i can even still return it (i have faith in newegg so hopefully they will). And if they will take it back I'm getting a different monitor and it will definitely not be from ASUS.


Bradley B.'s Profile

Display Name: Bradley B.

Date Joined: 05/15/11

  • Reviews: 1
  • Helpfulness: 1
  • First Review: 05/28/14
  • Last Review: 05/28/14
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