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SAMSUNG 840 Series 2.5
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

1 out of 5 eggs This is an UPDATE to my previous review. 06/06/2013

This review is from: SAMSUNG 840 Series 2.5" 250GB SATA III TLC Internal Solid State Drive (SSD) MZ-7TD250BW

Pros: Fast Until It Failed.

Cons: 06/06/2013 UPDATE: So, I went through the warranty procedure with Samsung and I just wanted to give an update. First, I sat on the phone on hold for over an hour just waiting to speak with someone in the right department (BAD SAMSUNG!). Then, the Samsung rep sent me an email requesting information, which I provided. Samsung provided me with a UPS Next Day Air label for free to ship back the drive (GOOD SAMSUNG!). I shipped the drive out on the 06/03/2013. Today, 06/06/2013, I received a replacement from Samsung which is pretty quick (GOOD SAMSUNG!) However, they sent me a REFURBISHED drive !! (VERY VERY BAD SAMSUNG!) I just purchased this drive less than 2 months ago, I think I deserve a NEW replacement, not a REFURB. Not only that, the replacement drive clearly looked used with scratches and marks on it. I am so upset at Samsung! I had a horrible experience with them when I had to get my Samsung Phone repaired as well. Samsung has lost another customer!

SAMSUNG 840 Series 2.5
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

Pros: Fast, until it failed.

Cons: Too many failures. I expect more from Samsung.

Other Thoughts: As a computer technician, I am careful about what I purchase for myself and my customers. I did my research on this drive and most of the feedback looked promising, but, was quite a bit of talk about drive failures. However, I decided to risk it and give Samsung the benefit of the doubt. I purchased 2 of these drives and setup a RAID mirror for my own workstation. I did a fresh install & changed all the correct configs for SSD usage. Everything worked until a few days ago. From one minute to the next, one of the drives failed. Its a good thing that I had a RAID Mirror so I was able to continue to work, but now I have to deal with Samsung for repair/replacement and I am not looking forward to that. On another note, I purchased a Crucial SSD for my laptop at the same time, and so far no problems there. I think I may have to replace both of these Samsung drives with a different brand as I have lost my confidence in Samsung SSD's.


Abraham F.'s Profile

Display Name: Abraham F.

Date Joined: 01/02/04

  • Reviews: 2
  • Helpfulness: 2
  • First Review: 06/02/13
  • Last Review: 06/06/13
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